Sinch reviews

3.7

71% would recommend to a friend

(448 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
2.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

At the moment it’s difficult to think of any.

Cons

A global job architecture framework was rolled out, which first of all showed that the high level management, specifically HR, does not care about the employees. A massive bunch of employees are being demoted with their new titles, and people all over Sinch globally are resigning due to this. The team that did this work has very clearly not followed protocol or best practices for this work, which has resulted in promotions and good benefits for the high level management and their friends, while the rest of the business are feeling disappointed, downgraded, under-valued and that they have wasted their time at Sinch. Top level management is built on friendship and what benefits their closest ones and themselves, and not what actually benefits the business.

1.0
Feb 27, 2025

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

There were some before. Now Zero.

Cons

1. Zero work-life balance. 2. Worst top management. 3. I couldn't see career growth. 4. Very low salary hike. 5. Outdated products.

avatar
Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your honest feedback, and we're sorry to hear about your negative experience. At Sinch, we know our employees are the most important part of who we are and strive to create a positive work environment. We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
3.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

+ Company values: They are ethically and socially responsible + Flexibility: There is a high level of trust and flexibility in how you work

Cons

- Lack of focus and a visionary product strategy at the higher level - Too much effort is aimed at cost and profit optimization and too little effort is spent on improving our products - Constrained budgets makes it hard to improve things and hire new colleagues - Politicized environment where different parts of the organization clashes with each other

avatar
Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We’re on a mission to create a workplace where our teams can Dream Big, Make Things Happen, and Win Together, all while Keeping it Simple. Thanks for recognizing our efforts to deliver the best possible experience to our clients and create an even better Sinch every day! Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
Viewing 154 - 156 of 448 Reviews

Glassdoor has 672 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.