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      Sinch

      Engaged Employer

      Sinch reviews

      3.7

      71% would recommend to a friend

      (448 total reviews)
      avatar

      Laurinda Pang

      71% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      448 reviews
      2.0
      Dec 20, 2023

      Changing for the Worst

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the front lines, most managers and teams are high functioning and work hard to serve customers and meet expectations despite a significant amount of underinvestment. There are some very interesting product and engineering problems to solve across the organization. Overall, the company has a strong portfolio of products.

      Cons

      The company is undergoing near constant reorganizations. By the time the organization is settled, a new organizational structure is announced. The latest organization lasted less than 8 months before a new structure was introduced. In the latest reorg, the amount of exceptional talent that is leaving the organization is staggering. High performing teams were completely decimated for political reasons. Many great people are actively interviewing and will be leaving, it's hard to see this not causing major harm to the business and morale. It's not a well kept secret that a cost reduction program and layoffs are coming early next year, but senior leadership refuses to acknowledge this directly. The new CEO continues to recruit employees from her old company, which has been in perpetual decline. Employees are reluctant to challenge these new leaders, some of which are out of their depth. As part of the organization, the number of underqualified people appointed into roles does not instill confidence, especially in product and marketing.

      avatar
      Sinch Response
      2y
      Hi! Thank you for taking the time to share your feedback with us. Together, we're stronger, so, it’s all about the team. That means being inclusive, respectful, sharing our knowledge, and challenging each other.​ We collaborate, have fun, and win together.​ We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
      1.0
      Dec 8, 2023

      Horrible Work Environment

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and PTO. That's it

      Cons

      Ridiculously low salary, unobtainable goals, rude managers, everybody hates their job and it shows. manager say they way feedback but belittle you when you give it, so nobody says anything. worst company I have ever worked for, by far.

      avatar
      Sinch Response
      2y
      Hey! Thank you so much for your feedback. It's fantastic to hear that you're happy with the compensation and benefits we offer. We strive to provide fair and competitive total reward packages to our incredible team. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Want to discuss it in more details? Contact us know at peopleexperience@sinch.com
      2.0
      Nov 30, 2023

      Worst Company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global leadership team and flexible timings

      Cons

      Poor work and employee culture

      avatar
      Sinch Response
      2y
      Hello! Thank you so much for taking the time to share your experience. We believe that great teams work faster and better together. That’s why we strive to foster a supportive and empowering work environment and encourage our leaders to build trust through open and honest relationships. We appreciate your feedback regarding our organizational culture. We constantly strive to improve and create a positive work environment for all employees. We value diverse perspectives and are committed to fostering an inclusive and supportive workplace. Your opinion helps us grow and do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com.
      Viewing 190 - 192 of 448 Reviews
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      ReviewsSinch reviews

      Glassdoor has 673 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.