SiteMinder reviews

Thank you for sharing your comments, I am really sad to read your review as your experience is not representative of our values or culture. Having fully investigated your concerns, I can confidently say that individual performance is not based on team opinion or treated like an audition, I am sorry that this was your interpretation. For anyone reading, there was a team joke regarding an individual buying Friday drinks if they passed probation. The individual concerned had already passed probation, so it was done in jest and the employee encouraged the humour. We really encourage our teams to have fun and share their sense of humour at work, but take onboard that this type of humour could be misinterpreted. As an organisation, we're growing rapidly which makes it a very fast paced environment that doesn't suit everyone. Sadly, in this particular case, SiteMinder wasn't for you. Generally, our eNPS and employee engagement is high and there is a real sense that people love working here. We are sorry that you didn’t have this experience with us and wish you all the best for your future success.

Thank you for taking the time to feedback on Glassdoor. We're going through a period of hyper growth so the emphasis on sales and establishing market presence is definitely part of life at SiteMinder. Sales KPIs are part of our daily hustle, but employee engagement and wellbeing is too, so I am disappointed to hear that you feel like a number, it's certainly not the culture we want to create at SiteMinder. We use our monthly engagement surveys to check the pulse of how our employees are feeling and take lots of actions as a result. Our London engagement is one of the highest in our organisation. We have also recently introduced a sales training team and a new coaching framework to ensure that we support our sales teams to grow with the organisation. I would welcome the opportunity to discuss with you further, please reach out to myself or Emma, your local HR Manager.