Does SiteMinder pay their employees well?

According to anonymously submitted Glassdoor reviews, SiteMinder employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SiteMinder. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SiteMinder?

77% of SiteMinder employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SiteMinder 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at SiteMinder?

Sales Executive (74) , Customer Onboarding Specialist (24) , Sales (18) , Onboarding Specialist (15) , Business Development Manager (13) , Senior Software Engineer (13) , Senior Sales Executive (12) , Service Desk Analyst (10) , Software Engineer (9) , Customer Service Representative (7) , Customer Solutions Consultant (7) , Business Development Executive (6) , Product Owner (6) , Sales Representative (6) , Manager (5)

What are the pros of working at SiteMinder according to real employee reviews?

"Siteminder has a great culture and tries to keep their employees happy" ((in 67 reviews)); "People are great and fun" ((in 64 reviews)); "Great engineering team and great talent" ((in 16 reviews)); "Great benefits and great atmosphere" ((in 15 reviews)); "That's where all the great colleagues come from." ((in 14 reviews))

What are the cons of working at SiteMinder according to real employee reviews?

"Low salaries compared to market average" ((in 24 reviews)); "Bad Managers and micromanage reps" ((in 18 reviews)); "There is no foreseeable career progression." ((in 12 reviews)); "poor leadership and support for new hires" ((in 11 reviews)); "All kinds of harassment and bullying by Management...." ((in 3 reviews))

What are employees saying about SiteMinder layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SiteMinder layoffs and their outlook for job security at SiteMinder in 2026.

What are the top reviewed SiteMinder locations?

Dallas , Addison , Austin , Houston , Jacksonville , Philadelphia

SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)

Sankar Narayan

86% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

517 reviews

5.0

Aug 14, 2025

Amazing company

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Great company Great atmosphere Lots of grow opportunities Great management team Everybody care about the employee Good salaries comparing with the market

Cons

Everything is ok so far

SiteMinder Response

9mo

Thanks so much for taking the time to leave a review. So glad to hear all is going well for you and that your experience is positive which of course is always a priority for us :) Anna Kennedy, HRD EMEA

4.0

Aug 14, 2025

Great culture and team spirit, but disconnect between HQ and local markets

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Exceptional team culture: The Barcelona office has an amazing vibe. You can genuinely feel the positive energy and camaraderie when you walk through the door. People actually enjoy working together here. Strong internal mobility: SiteMinder truly invests in developing internal talent. Career progression opportunities are real and the company actively promotes from within, which is refreshing in this industry. Collaborative environment: Teamwork isn't just a buzzword here - it's lived daily. Colleagues genuinely support each other and celebrate wins together. Industry leader: Working for the market leader in hotel tech gives you credibility and opens doors. It's the company everyone in the industry wants to work for, and that reputation is well-earned.

Cons

Siloed departments affecting MRR targets: Poor communication between departments (Product, Support, CS). Unrealistic MRR targets from HQ: Australian headquarters sets MRR targets without fully understanding local market conditions. What works in APAC doesn't necessarily translate to European markets. The pricing strategies and sales cycles are completely different, yet targets remain uniform across regions. Top-down decision making: Strategic decisions come from very high up with limited input from operational levels. This can lead to initiatives that look good on paper but are challenging to implement in practice.

SiteMinder Response

9mo

Hello! Thank you for taking the time to leave a review. It is much appreciated! Great to hear such amazing positives. Especially love - Teamwork isn't just a buzzword here - it's lived daily. That's such an awesome statement:) On the cons and advice to management, looks like you have really well thought out feedback. We are certainly aligned on the need for great collbaoration between teams and something we promote strongly (also via or ways of working). Your thoughts on targets and regional nuances is definitley worth exploring and whereas I am not the expert here I do highly recommend that you discuss these points further with sales leadership. Seems like you have given it a lot of thought so please do share your thoughts internally and thanks again! Anna Kennedy, HRD EMEA

5.0

Aug 14, 2025

Great place to work

Customer solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Good environment, clarity in the role.

Cons

Nothing so far. all good.

SiteMinder Response

9mo

Hello, thanks so much for taking the time to leave a review. It's much appreciatd! Glad to hear all is going well Anna Kennedy, HRD EMEA

Viewing 40 - 42 of 517 Reviews

Jobs at SiteMinder

Account Executive

Dallas, TX

View job

Senior Talent Acquisition Consultant

Solutions Consultant – Hospitality (Hotel Tech)

Dallas, TX

View job

SiteMinder

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Reviews by job title

Amazing company

Great culture and team spirit, but disconnect between HQ and local markets

Great place to work

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