SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
2.0
Apr 9, 2013

going home early again

Recommend
CEO approval
Business Outlook

Pros

lots of walk in clientele, can be flexible with enough planning... clean training garunteed pay pretty good tips

Cons

when I worked there to make commission I had to make the company over 18/hr to get a 40% commision, who do you think does the cleaning? some of the clients (it is a walmart) being sent home everytime it is slow (several hours sometimes)

1.0
Nov 26, 2012

Smartstyle Salon

Recommend
CEO approval
Business Outlook

Pros

-Stylists are paid hourly or commission so paycheck is guaranteed - 401k -Medical and dental insurance -prizes

Cons

-commission scale has changed from 40%-50% service commission to 38%-48% service commission and retail has gone from 10% to 5% retail commission. The difference is bigger than it seems. - Pay for meetings is not always paid out and you have to watch your paychecks carefully to insure that you are being paid correctly. -Salon managers are not paid salary they are paid commission but are still expected to handle salon issues off the clock. the commission rate is between 48%-50%.

2.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

most of the customers that visited were very decent.It was easy to build a clientele. lots of technical training for technical skills and customer service skills which are paid to you by the company but count against your commission

Cons

payroll was consistent in messing up. working alone in the salon from open to close. Needing to leave a customer from the station to help other customers. upper management has major flaws. in 3 years time that i have been employed there. there were 5 area supervisors. And with each one there seemed to be a new set of rules. the pay is minimum wage /or commission. as a salon manager i have allready been asked to write whats called a corrective action for those stylists that havent made commission. i refuse to simply because that would be against state labor law.My hard work and sales gains is proof that i worked hard to rebuild the salon. But it was never good enough. The regis corporation is directly in the middle of a corporate restructure downsize. I suspect that i wont be there for very much longer

Viewing 613 - 615 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.