Is SmartStyle a good company to work for as a Stylist/Customer Service Representative?

Stylist/Customer Service Representative professionals working at SmartStyle have rated their employer with 2.3 out of 5 stars in 293 Glassdoor reviews. This is a lower than average score with the overall rating of SmartStyle employees being 2.6 out of 5 stars. Search open Stylist/Customer Service Representative Jobs at SmartStyle now and start preparing for your job interview by browsing frequently asked Stylist/Customer Service Representative interview questions at SmartStyle .

Does SmartStyle pay Stylist/Customer Service Representative employees well?

Stylist/Customer Service Representative professionals rate their compensation and benefits at SmartStyle with 2.0 out of 5 stars based on 293 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Stylist/Customer Service Representative salaries at SmartStyle.

What are the top reviewed jobs at SmartStyle?

Hair Stylist (133) , Stylist (89) , Hairstylist (65) , Salon Manager (53) , Manager (38) , Cosmetologist (23) , Store Manager (12) , Licensed Cosmetologist (11) , Hairdresser (9) , Manager/Stylist (7) , Receptionist (5) , Salon Leader (4) , Assistant Manager (3) , Hair Dresser/Stylist/Barber (3) , District Leader (2)

What are the pros of working at SmartStyle according to real employee reviews?

"flexible hours and on the job training" ((in 18 reviews)); "Benefits are available but too expensive for insurance." ((in 13 reviews)); "Discounts on products, some nice people" ((in 9 reviews)); "Part time or fulltime available with flexible schedules." ((in 7 reviews)); "Continuing education available for all the employees" ((in 6 reviews))

What are the cons of working at SmartStyle according to real employee reviews?

"It had low pay and you haft to work hard to get name out there." ((in 77 reviews)); "Management was poor if there was a problem or conflict you could never get in contact with managment.." ((in 36 reviews)); "Very difficult to hit commission" ((in 31 reviews)); "Poor upper management, always have dump rewards programs or try it this way, no this way." ((in 22 reviews)); "The change of management... it is the worst sometimes cuz some managers don't know what they are doing" ((in 19 reviews))

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

2.3

21% would recommend to a friend

(293 total reviews)

Hugh Sawyer

24% approve of CEO

18% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.4

Culture & values

2.4

Work/Life balance

2.4

Career opportunities

2.0

Senior management

2.0

Compensation and benefits

Stylist/Customer Service Representative employees have rated SmartStyle with 2.3 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 36% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

1.0

May 6, 2014

RUN FAST AS YOU CAN only gave one star because it wouldnt let me chose nothing

Stylist

Recommend

CEO approval

Business Outlook

Pros

free services 50% product discount once a month

Cons

crappy pay crappy manager always feeling put down customers horribe walmart what do you expect

2.0

Feb 10, 2014

I was happy unitl all the new changes!

Stylist

Recommend

CEO approval

Business Outlook

Pros

Co-workers,color line,they provide your tools but for your scissors,hours...

Cons

Pay,Tips,what the company expects from us with what they pay us! The insurance cost way to much! Come on you take $86 out of each pay check but my deductable is over $6000...

1.0

Jan 8, 2014

Horrible company to work for. Stay far far away.

Stylist

Recommend

CEO approval

Business Outlook

Pros

Some of the clients are nice

Cons

Low pay, horrible hours, horrible management, favoritism, racism, slack co workers.

Viewing 283 - 285 of 293 Reviews

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

RUN FAST AS YOU CAN only gave one star because it wouldnt let me chose nothing

I was happy unitl all the new changes!

Horrible company to work for. Stay far far away.

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