Is SmartStyle a good company to work for as a Stylist/Customer Service Representative?

Stylist/Customer Service Representative professionals working at SmartStyle have rated their employer with 2.3 out of 5 stars in 293 Glassdoor reviews. This is a lower than average score with the overall rating of SmartStyle employees being 2.6 out of 5 stars. Search open Stylist/Customer Service Representative Jobs at SmartStyle now and start preparing for your job interview by browsing frequently asked Stylist/Customer Service Representative interview questions at SmartStyle .

Does SmartStyle pay Stylist/Customer Service Representative employees well?

Stylist/Customer Service Representative professionals rate their compensation and benefits at SmartStyle with 2.0 out of 5 stars based on 293 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Stylist/Customer Service Representative salaries at SmartStyle.

What are the top reviewed jobs at SmartStyle?

Hair Stylist (133) , Stylist (89) , Hairstylist (65) , Salon Manager (53) , Manager (38) , Cosmetologist (23) , Store Manager (12) , Licensed Cosmetologist (11) , Hairdresser (9) , Manager/Stylist (7) , Receptionist (5) , Salon Leader (4) , Assistant Manager (3) , Hair Dresser/Stylist/Barber (3) , District Leader (2)

What are the pros of working at SmartStyle according to real employee reviews?

"flexible hours and on the job training" ((in 18 reviews)); "Benefits are available but too expensive for insurance." ((in 13 reviews)); "Discounts on products, some nice people" ((in 9 reviews)); "Part time or fulltime available with flexible schedules." ((in 7 reviews)); "Continuing education available for all the employees" ((in 6 reviews))

What are the cons of working at SmartStyle according to real employee reviews?

"It had low pay and you haft to work hard to get name out there." ((in 77 reviews)); "Management was poor if there was a problem or conflict you could never get in contact with managment.." ((in 36 reviews)); "Very difficult to hit commission" ((in 31 reviews)); "Poor upper management, always have dump rewards programs or try it this way, no this way." ((in 22 reviews)); "The change of management... it is the worst sometimes cuz some managers don't know what they are doing" ((in 19 reviews))

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

2.3

21% would recommend to a friend

(293 total reviews)

Hugh Sawyer

24% approve of CEO

18% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.4

Culture & values

2.4

Work/Life balance

2.4

Career opportunities

2.0

Senior management

2.0

Compensation and benefits

Stylist/Customer Service Representative employees have rated SmartStyle with 2.3 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 36% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

293 reviews

3.0

Dec 9, 2013

Not for the long term... not a bad place to start though

Stylist

Recommend

CEO approval

Business Outlook

Pros

flexible schedule, closed most holidays,

Cons

Low pay, middle management (regional) always changes and so do therules

1.0

Oct 15, 2013

Not worth your time

Stylist

Recommend

CEO approval

Business Outlook

Pros

there are no pros to working here. totally not worth it. huge waste of time.

Cons

Only get paid minimum wage with no chance of raise. They try to tell you that if you work harder to build the business that you can make commission. Well when you live in a smaller town with 15 other salons and a beauty college, there are better and cheaper places to go. it was very very slow 99% of the time. After 4 years of working there and trying everything I could think of (even doing my own daily deals that were not company approved, to try to drum up business), I never ONCE hit commission. also I guess since its in wal-mart customers think they don't need to tip.

5.0

Aug 12, 2013

Great Place for stylists look to start their business

Hairstylist

Recommend

CEO approval

Business Outlook

Pros

Training, wonderful shadowing opportunities, the latest and best products

Cons

Hard to determine work flow. Walk in salon in Walmart

Viewing 286 - 288 of 293 Reviews

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not for the long term... not a bad place to start though

Not worth your time

Great Place for stylists look to start their business

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