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SmartZip Analytics

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SmartZip Analytics Client Account Manager reviews

2.8

38% would recommend to a friend

(11 total reviews)

Avi Gupta

78% approve of CEO

37% positive business outlook

Reviews by job title

11 reviews
2.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros: the snacks, great managers, company trips, wonderful coworkers, gym and cafeteria downstairs which was really nice

Cons

Cons: there wasn’t much of a work life balance. there definitely should have been more support for difficult situations with clients due to sales promises

1.0
Jun 24, 2019

Not great

Recommend
CEO approval
Business Outlook

Pros

- Most coworkers were nice and easy to get along with. - Office space and surrounding area is beautiful

Cons

- Pay ($17/hr) ridiculously low for a Bay Area tech company. Those in other departments aren't much better off either. Hard to be motivated to work when you feel severely undervalued. - High turnover (likely as a result of above). - Essentially working in a call center where you're also expected to conduct product onboarding and bug testing. - A lot of micromanaging + lack of clear reasoning behind WHY things must be done a certain way. - Large disconnect between Sales and Account Management in regards to expectations and functionality of the product. AMs often left with very dissatisfied customers and not much in their power to help. - Micromanagers at every level who don't give you the room to make your own decisions. Always feels like someone is watching over your shoulder.

Viewing 1 - 3 of 11 Reviews

Glassdoor has 122 SmartZip Analytics reviews submitted anonymously by SmartZip Analytics employees. Read employee reviews and ratings on Glassdoor to decide if SmartZip Analytics is right for you.