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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,304 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Oct 1, 2025

      Sucks

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teammates are collaborative, smart and capable

      Cons

      Toxic and Incompetent Management. The leader handling GTM Data Science is really pushy and opinionated without being knowledgeable or knowing what they are talking about

      4.0
      Aug 6, 2025

      AE Commercial Expansion

      Account executive - expansion
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with some great people. Everyone is very collaborative and helpful. There is a shared mission of taking care of the customer and seeing results.

      Cons

      After the acquisition by Black Rock in 2025, the company is going through some major changes to the organizational structure and leadership. It seems like the culture is already starting to change and not in a positive direction. Territories and accounts are not always distributed in an equitable way from year to year making some AEs have much larger challenges to consistent quota attainment.

      avatar
      Smartsheet Response
      11mo
      We’re happy to hear that you’ve enjoyed working with your colleagues - we have amazing employees! We also appreciate and hear your feedback about maintaining our great culture and creating additional growth opportunities. Thank you for your review.
      1.0
      Apr 10, 2025

      writing on the wall

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much these days to be honest

      Cons

      USM, Leadership, and the compensation.

      avatar
      Smartsheet Response
      1y
      Thank you for your honest feedback. Our goal with the updated USM is to deliver greater long-term value and flexibility for our customers by providing them with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on this new model very seriously. Our compensation team conducts an annual review of all pay ranges to ensure that we remain competitive in the market. Thank you again for your review.
      Viewing 307 - 309 of 1,304 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.