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      Smartsheet

      Engaged Employer

      Smartsheet Client Development Manager reviews

      3.3

      46% would recommend to a friend

      (67 total reviews)
      avatar

      Rajeev Singh

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Senior management

      3.0

      Career opportunities

      Manager, Client Development employees have rated Smartsheet with 3.3 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Manager, Client Development professionals have a good working experience there. Smartsheet is rated in line with the average (within 1 standard deviation) by Manager, Client Development professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      67 reviews
      2.0
      Jun 9, 2021

      Alienating return to work practices

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is good and shows some real promise

      Cons

      Management at the sales level is approaching the return to work with a really lopsided and outdated view. During the pandemic our sales org performed extremely well and folks were happy with working remote. With the pandemic ending, fully remote work is an option for everyone but sales. For some reason this mentality hasn’t changed after over a year of showing that it’s not necessary and that people are happier to have the option. We are now looking at the rest of the company changing to accommodate the new normal while the rest of us are told that we aren’t equal to them for whatever reason. I guess hearing obnoxious gongs ring while you’re on calls is more important than employees being happy. And that’s fine, but I’m about to turn in my two weeks notice after being here for 3 years and half the reps I talk to are interviewing. Not the worst company but anyone looking here should know that this will be the landscape - sales will continue to exist in 2019 while we watch everyone else get the benefit of working in reality.

      avatar
      Smartsheet Response
      5y
      As we look to the future, hybrid or remote working options are available to each employee within my organization. I’m proud of the hard work my teams have demonstrated over the past year and the success we’ve had while working remotely. We’ve proven that we can perform above and beyond, wherever we work. We’ve heard consistently from our employees that flexibility in work arrangements is what many are looking for in the future. So while some of us will be returning to our physical workplaces soon, others are welcome to continue to work remotely. Feedback from our employees is directly shaping the future of our collective workplace and collective success, and I will gladly discuss this with anyone on my team. —Mike Arntz, CRO and EVP Worldwide Field Operations
      5.0
      May 17, 2021

      Love it

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, product, leadership, team

      Cons

      High quotas for majors books w small number of clients to sell to

      1.0
      Apr 23, 2021

      Avoid!!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like most of the recent reviews out there it’s tough to come up with many pros.

      Cons

      Lack of leadership in the Large Enterprise sales team. Extremely unfair territories. Some account reps will hit their numbers based on run rate business and closing deals that were in play from the work of a prior rep and others will work 60hr weeks. People should be ashamed at this type of behavior but unfortunately it’s every man and woman for themselves until the gravy train ends for a few people.

      avatar
      Smartsheet Response
      5y
      I acknowledge that many of the changes in our Large Enterprise team over the last year have resulted in changes to what accounts team members were previously managing. While the structural reorg into Key, Strategic, and Select accounts has had some growing pains, the division into these distinct groups is intended to provide more structure for account management between groups, and will ultimately create additional growth opportunities for team members. My door is open if you’d like to discuss these or any other concerns more. —Mike Arntz, CRO & EVP Worldwide Field Operations
      Viewing 46 - 48 of 67 Reviews
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      Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.