5y
Thank you for taking the time to provide this feedback. I’m glad to hear there were aspects of your time at Smartsheet that you enjoyed and that overall you have a positive outlook on the future of our organization. We’re pleased to now offer a company 401k match in addition to our existing comprehensive employee benefits. With respect to the engineering restructure, as with any change of this nature, there are pain points and many learnings. We have reflected on these learnings and are committed to continuous improvement in all things, including organizational change and communications. We’re pleased that we’re starting to see the benefits of the restructure and feel it will serve us into the future. These results are present in our employee feedback and engagement surveys. While we have brought in leaders and team members from outside Smartsheet, we have also promoted from within. As we continue to grow, both hiring externally and developing internally will be critical to our health and success as an organization. Our holistic recruitment process ensures we’re hiring people who not only bring needed skills and fresh experiences, but who align with our values and are additive culturally. With regard to diversity, equity, and inclusion (DEI), we recognize that we have room to grow. While we have existing DEI programs and resources, we’re committed to taking more meaningful and sustained action. This year we’re launching required unconscious bias training for all employees, with specific content for people leaders, and additional inclusion training for senior leadership. We’re also in the process of hiring a Director of DEI, which will provide a dedicated resource to focus our organization on this important work. Thank you again for your feedback. If you’d like to discuss any of these topics further, please don’t hesitate to reach out to me. —Praerit Garg, Chief Technology Officer