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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,290 total reviews)
      avatar

      Rajeev Singh

      31% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 18, 2020

      Sales management has less than 2 years of sales experience!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-workers, good location in Bellevue, WA

      Cons

      You have the top sales management that doesn't know the first thing about how to sell to a customer or any company. How they were able to get in these positions is a good questions to ask. Things change on a daily basis, they come up with a new idea that has already been tried before with no results.

      1.0
      Jan 21, 2020

      Firing Culture

      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Product, Some happy customers

      Cons

      Firing Culture without warning or chance, in the strategic sales organization. Be very careful joining this company, folks get fired at random with no clear warning.

      avatar
      Smartsheet Response
      6y
      Thanks for reaching out, and expressing support for our product. Since you’re a current employee, I’ll assume that your comment about the “firing culture” is a reaction to the departure of a team member. If someone is let go (which is the exception, not the norm) you can rest assured that there are many discussions and actions taking place behind-the-scenes in order to help that individual succeed. While it may seem sudden, that is rarely, if ever, the case. I’d welcome a conversation offline to discuss further. - Mike Andrews, SVP, Global Strategic Accounts
      1.0
      Aug 31, 2021

      Good luck getting anything done

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is pretty useful I had a lot of friends who have left or are looking

      Cons

      During quarantine working in operations has just become an opportunity to get bullied by management and sales. The processes we use to get our job done are constantly changing for no reason (to the point where even the managers who drive these changes don't know what the hell is going on) and are supported by broken tools. My job is just chaos and a million workarounds at this point. And working with a lot of people who are mad all the time. We get no support or resources from the company besides shout outs in emails (who cares) and the pay is pretty bad. Don't do it, even if you're desperate.

      Viewing 55 - 57 of 1,290 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.