Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
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Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jun 11, 2021

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, great product, great people

Cons

PTO offering could be better

3.0
Jun 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Teamwork in Professional Services is great...thats its

Cons

pay very low, no career goals defined, and worst of all NO DIVERSITY. Company says they care but take absolutely no action. Mark Mader is fantastic but everyone around him is white and no diversity hire to provide balance.

2.0
Jun 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is good and shows some real promise

Cons

Management at the sales level is approaching the return to work with a really lopsided and outdated view. During the pandemic our sales org performed extremely well and folks were happy with working remote. With the pandemic ending, fully remote work is an option for everyone but sales. For some reason this mentality hasn’t changed after over a year of showing that it’s not necessary and that people are happier to have the option. We are now looking at the rest of the company changing to accommodate the new normal while the rest of us are told that we aren’t equal to them for whatever reason. I guess hearing obnoxious gongs ring while you’re on calls is more important than employees being happy. And that’s fine, but I’m about to turn in my two weeks notice after being here for 3 years and half the reps I talk to are interviewing. Not the worst company but anyone looking here should know that this will be the landscape - sales will continue to exist in 2019 while we watch everyone else get the benefit of working in reality.

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Smartsheet Response
5y
As we look to the future, hybrid or remote working options are available to each employee within my organization. I’m proud of the hard work my teams have demonstrated over the past year and the success we’ve had while working remotely. We’ve proven that we can perform above and beyond, wherever we work. We’ve heard consistently from our employees that flexibility in work arrangements is what many are looking for in the future. So while some of us will be returning to our physical workplaces soon, others are welcome to continue to work remotely. Feedback from our employees is directly shaping the future of our collective workplace and collective success, and I will gladly discuss this with anyone on my team. —Mike Arntz, CRO and EVP Worldwide Field Operations
Viewing 991 - 993 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.