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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Nov 12, 2024

      Great potential but risky and culture challenges

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is great, flexible working, some good people

      Cons

      Pay and stock compnsation have been cut significantly, so long-term benfits are lacking. Uncertainty about the company's future next FY adds a lot of risk. Most people aren’t hitting quota, even with restructures The company doesn’t really uphold its values and feels like a typical corporate enviroment lacking strong leadership. Great managers are rare

      2.0
      Oct 16, 2023

      Nice people, poor process

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice and I made some good connections there. I learned a lot and got some good customer experience. If you like big company and corporate culture, it maybe a good place for you.

      Cons

      Politics! If you want to progress, you need to be visible and sell yourself. Process changes all the time and are not up for debate. They will not listen for feedback, and when they realise no one is following the new process, instead of asking why, they add it to your target so that it looks like it picking up. There was a lot of micro-management, they kept saying that they only wanted to help us, it certainly felt otherwise.

      3.0
      Jul 16, 2023

      Good product, nice people, can be a bit of a sales grind.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Product provides great solutions for businesses - Abundance of resources, great logos on board with great case studies for support - Great employee benefits - Nice team culture

      Cons

      - Product is complex and takes at least 12 months to get your head around everything. The abundance of resources can sometimes be overwhelming without proper guidance on what is a "need to know" vs. a "nice to know". - Aggressive sales targets with average quota attainment(check Repvue website for the most updated data. As of July 2023, Repvue is reporting 48% quota attainment). As a result, there's a big push on increasing sales performance which can be very stressful and tolling on your mental health - Being someone who's worked both within the New Business team and the Expansion team, avoid new business as it is much harder to generate revenue. Expansion is an easier sell and more enjoyable. - Management can be out of touch. You need to know how to manage upwards.

      Viewing 1069 - 1071 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.