Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,380 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Skip to content Skip to footer

Notifications

Smartsheet

Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 28, 2021

Talks a big game about culture, doesn't always follow through

Management

Recommend

CEO approval

Business Outlook

Pros

Career advancement opportunities were good at times.

Cons

Culture used to be a big reason for sticking around, now it is just another software company.

1.0

Jan 25, 2021

Oh boy

Sales

Recommend

CEO approval

Business Outlook

Pros

Customers like the products a lot

Cons

Unbelievable arrogance from C player sales management . Gimmicky sales plays , silly sports analogies and buzzwords everyone is expected to use in cadences, small deals, expectation that very senior execs at fortune companies really care about a productivity tool they are spending less than 100k on, close plans for 20k deals, , gosh there’s plenty more. Senior reps roll this place will drive you nuts . Go do you research on LI and you will see people that came and left quickly. Also- how many “great place “ reviews do you see from Enterprise Sales ? I don’t see any. This is by far the worst environment I’ve ever worked in.

Smartsheet Response

Thanks for sharing this feedback. I’m sorry to hear this has been your experience. We certainly strive for, and want, all team members to have a positive experience with sales leadership and enablement in order to be successful in their role. I can confidently say that we have a strong sales enablement team in place to ensure team members are selling enterprise-level deals. If that’s not taking place, reps can reach out to their manager or HR Business Partner to identify opportunities to achieve impact. Related to inclusivity, we’re on a journey and are invested in ensuring our practices, culture, and language we use are inclusive for all. Again, employees are encouraged to reach out to their manager or HR Business Partner if they’d like to discuss specific issues. —Mike Arntz, CRO & SVP WW Field Operations

4.0

Jan 23, 2021

Good Company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Fully paid health & dental for you and your significant other. Unlimited sick days.

Cons

Not enough PTO (15 days). Management can play favorites.

Viewing 1078 - 1080 of 1,298 Reviews

Jobs at Smartsheet

Director, Product Design (Remote Eligible)

Senior Manager, Engineering - AI & Automation

Software Engineer II - App Core (Remote Eligible)

Senior Product Manager I – Monetization & Billing