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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      30% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Oct 31, 2025

      Things are getting worse

      Software engineer se1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people on my team

      Cons

      Everything is getting worse since PE takeover - job feels unstable with lots of roles outsourced to India

      avatar
      Smartsheet Response
      7mo
      We’re so glad to hear that you have great people on your team, our employees are our greatest asset! However, we do understand that the shift to private equity has brought some change. These changes are strategic and are meant to bring new opportunity and growth. Thank you again for your review!
      3.0
      Oct 30, 2025

      Was a good place to work

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok pay Ok benefits Flexible work schedule Great teammates

      Cons

      Lack of leadership communication Focused on revenue rather than employees or customers

      avatar
      Smartsheet Response
      7mo
      Thank you for your feedback. We’re happy that you’ve enjoyed our flexible working policy, as well as your amazing teammates and colleagues. We’re also happy that you’ve found our compensation and benefits packages competitive! Our leadership team is committed to sharing as much information with employees as soon as they are able, and have increased communication channels, such as Town Hall meetings and AMA sessions. Additionally, while driving revenue is essential for growth, we take feedback from employees and customers very seriously. Thank you again for taking the time to leave a review.
      2.0
      Oct 28, 2025

      Downhill since going private - Not the same company

      Enterprise sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They tend to pay well, however if you are in a sales role, don't expect to be hitting quota.

      Cons

      - Leadership no longer cares about the employees or the customer experience - They have churned their entire C-suite since going private, and pushed and forced out some of the best employees they had. - They are in a state of constant change and negativity since changing their licensing model. Losing trust from customers, and not doing anything to support and motivate their sales team. - Long tenured employees are leaving left and right. - Direction is unclear from what leadership is left and no one knows what is going on.

      avatar
      Smartsheet Response
      7mo
      Thank you for your feedback, we’re happy to hear that you’ve found our compensation packages competitive. Our leadership team absolutely cares about our employees and customers, and they are committed to making business decisions with both of them in mind. They are also committed to communicating a clear strategic vision and product roadmap, which they’ve done through frequent AMA and Town Hall sessions. Thank you for your review, and we wish you the best in your next role.
      Viewing 109 - 111 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.