Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are great, including free health insurance for employee and spouse/dependents. It is a collaborative culture, with relatively open communication channels. In my experience managers are direct and empowering. Employees are recognized and rewarded for innovation.

Cons

The company has grown so quickly that some internal tools and processes have not caught up.

4.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

- Fantastic coworkers - Great product that customers truly love

Cons

- Professional services teams haven't grown nearly as much as the sales org has, increased demand and lack of resources sometimes causes friction/delays - Not great for people who have a tough time with change as it tends to happen often and quickly (dept/structure wise, product updates, messaging - Can be challenging for those who need a lot of structure and consistency

5.0
Nov 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The review headline says it all: great product, great people, great company.

Cons

Compensation and benefits are not great (e.g., mediocre base salary, low bonuses, no 401k match)

Viewing 1138 - 1140 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.