Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 136 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 83 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 76 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Nov 20, 2019

Love it!

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Rewarding, great training, great product, and company wide support! You will grow a ton a small learn great transferable skills. People are awesome here

Cons

Don’t have any right now

5.0

Nov 14, 2019

Is only getting better

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good work life balance. - Open tech stack & Great Hardware provided to engineers - Interesting problems especially in the Grid team. Scaling, building on the cloud, distributed computing. Working on formula, and links is interesting comp science stuff - Health insurance is provided for free - 401k match - RSU and Competitive vesting - Stocked kitchens and impressive conference rooms

Cons

I have one Con. Product drives everything.

1.0

Nov 14, 2019

Doesn't Recommend. Stay Away from this company

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. Potential of growth if we have right leadership

Cons

I have been here for few moths and it's been a really bad experience. Even in such a small company there is so much politics and bureaucracy. It's so painful to get even small things done and you have to constantly push other teams to get stuff done which they own. Upper management and C-level hasn't helped at all and making things worse. People blaming each other all the time. No goal setting for individuals and no career growth plan in writing also. We have a lot of upper and middle management being from Amazon now and bringing all the Amazon culture here now. My recommendation is to not join this company and look elsewhere.

Smartsheet Response

6y

I’m unhappy to hear that your experience with us has not been a positive one. The engineering team is going through a fair amount of change as we evolve our operations to better serve the needs of customers and enhance our product. As Mark shared during the recent engineering all hands, while sudden change can feel disruptive, careful thought went into the realignment and its impact on the team and our business. Do we still have work to do? Yes, we do. I appreciate that you see the potential for growth. I encourage you to open up to manager and/or HR business partner, and my door is also open to you. Let’s find a way through so that you can feel good about continuing your career journey with us. — Kara Hamilton, Chief People and Culture Officer

Viewing 1141 - 1143 of 1,297 Reviews

Jobs at Smartsheet

Principal Customer Excellence Transformation Manager (Remote Eligible)

Sr. Director, Pricing & Packaging

Software Engineer II, FedRamp (Remote Eligible)

Sr. Product Manager II - AI Platform (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

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