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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 8, 2019

      Mixed - Severe Growing Pains

      I work here
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is doing well, many customers love the product. There are some groups in company doing a fantastic job. In general, leadership is good. In general a good, not great place to work. Could be a lot better, could be a lot worse.

      Cons

      A lot of dysfunction. Some processes are either non-existent or very broken. There are some groups in company not doing a fantastic job. Not a lot of attention to detail leads to a lot of frustration. Although company doing a lot of hiring, company is still very understaffed. This leads to a lot of stress and unnecessary anxiety on employees and customers.

      4.0
      Nov 5, 2019

      great place to work

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      schedule flexibility, ability to work from home, great benefits, great employee development trainings and resources

      Cons

      Lack of communication from management.

      4.0
      Nov 4, 2019

      Hyper-Growth Company, Transparent Leadership, Great opportunities

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Solid leadership who is transparent with where we are, where we're going, and how we're getting there -All the modern company perks you'd expect for a growing tech company in downtown -Realistic goals, challenging work, fair compensation, decent healthcare coverage -Constantly innovating, big on 'voice of the customer' -Monthly Commuting reimbursement/stipend -Value work/life balance

      Cons

      -No 401K match, but sounds like that's changing very soon

      avatar
      Smartsheet Response
      6y
      Thank you for your review! I appreciate you sharing that you value the transparency of Smartsheet%E2%80%99s leadership team, as well as a supportive culture that fosters innovation and work/life fulfillment. With regard to the 401(k) match, the People & Culture team continually evaluates how we can provide our people with a competitive total rewards package. We were very excited to recently announce the launch of our 401(k) matching program, which will become effective May 1, 2020. Hoping we can support your career growth for many years to come! Kara Hamilton, Chief People and Culture Officer
      Viewing 1144 - 1146 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.