Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The work in the Consulting is fascinating, when you aren’t struggling for air or being blamed for a problem.

Cons

- 8-10 hour work day - was told “45-50 hour a week minimum” - finger pointing and blame if anything goes wrong - sales does not set up post sales team for success, misleading customers and letting consulting/post sales manage customers larger than life expectations for our product - management expects you to spend person time on projects if there are no more project resources. - customers get charged for internal mistakes leading for extremely uncomfortable situation

1.0
Nov 29, 2023

Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

There are some incredible people within the organization from a peer perspective.

Cons

The leadership is the "old boys club' and you only get ahead if you are a former "crony" or a "yes-person". There is no professional development or ability for career advancement.

Viewing 118 - 120 of 1,298 Reviews

Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.