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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      30% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jul 18, 2018

      Great Place to Be!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong management, great culture, company making huge investments in employees and their success! Love the sales team!

      Cons

      Managing fast growth can be challenging but it is fun

      5.0
      Jul 13, 2018

      Smartsheet | Your next career move

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      An environment that fosters creativity, professional growth, and making an impact to our customers. Smartsheet has allowed me to do the best work of my career. Thank you!

      Cons

      Only con(s) would be self derived. If I have to say a negative- Less Oreos more fruit.

      3.0
      Jul 6, 2018

      New Account Specialist

      New account specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team of coworkers Free food all the time Flexible hours

      Cons

      Middle management likes to talk the talk but not walk the walk. It is full of managers who, as the company continued to grow, took on leadership roles that they aren't equipped to manage. Additionally numerous empty promises were made with no ownership or apology of decisions. Only until the exit interview and hard copy of evidence did the HR team have to apologize on their behalf. The culture got worse in time. As the company grew, management wasn't sure how to handle that growth.

      avatar
      Smartsheet Response
      7y
      It would never be our intention to mislead an employee, and managers should be careful not to confuse potential outcomes with promises. We have grown quickly, from a team of 30 in 2012 to over 800 employees today. We have people managers with many years of experience and those who are managing people for the first time here at Smartsheet. We have people manager training, which is rooted in our values and the importance of direct and frequent communication, and we support our managers with HR business partners, recruiters, and financial planning resources. We believe in internal mobility and feel it is important to provide opportunities for career progression, including first-time people managers. All that said, it sounds like those efforts did not line up for you as we would have intended, and we are sorry for that. --Kara Hamilton, SVP People Operations
      Viewing 1213 - 1215 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.