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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,298 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Jan 25, 2019

      Still having a blast!

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product that every employee uses and loves themselves. Positive attitude of those around you. Complete accountability and collaboration. If somethings broken, it's fixed.

      Cons

      Compared to other companies I have worked for, it is really hard to think of any cons. It has the stability of a mature company, with the perks of a growth company.

      5.0
      Jan 7, 2016

      Great Company, Better People.

      Customer success team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smartsheet was a great place to work. I felt I had a lot of autonomy in my job and wasn't constantly being micro-managed. My manager was incredibly supportive and allowed me to do my work. In hindsight the benefits they offer are a lot better than most companies. There is plenty of opportunity to advance and change teams. The transparency within the company was a huge plus. Smartsheet is very good about keeping employees informed about all aspects of the business. One of the coolest things about the company is that you can have a meeting with anyone without feeling intrusive or out of place. The executives are incredibly accessible, especially Mark (CEO). He loves hearing feedback from anyone, and encourages for you to act upon it. You'll quickly find that most of the employees are very smart (good job HR) , which can be a considered a con if you like to be the shining star of your group projects. The office itself was fantastic, I loved working in Bellevue and the space was incredibly nice. The kitchen is really nice and the place is well stocked with candy.

      Cons

      I don't have a lot of bad things to say about the company. I left because it just wasn't the industry for me. At the time I was working there my team wasn't as large some of the others so we had to have a larger less defined roll. The commute into downtown Bellevue can be nightmarish and add some time to your commute. Also the floor can get loud at times but personal space wasn't an issue.

      3.0
      Jul 24, 2025

      Became a company I no longer recognized

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with , working for a SaaS company that the majority of customer generally like your product was nice.

      Cons

      Leadership seemed to have lost sight of what made the company so great to work for when I first started. Over hired and didnt seem to take when the desired outcome wasn’t achieved.. Just sold to PE as an exit stage left strategy.

      avatar
      Smartsheet Response
      11mo
      We’re glad to hear that you enjoyed working with your colleagues. We agree– our colleagues and product are pretty awesome! We also recognize that the past year has brought significant change with the transition to PE and our evolving leadership strategy. Our focus remains on building long term, sustainable growth and continuing to create an environment and product that our people and customers thrive in. Thank you for your review.
      Viewing 130 - 132 of 1,298 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.