Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 136 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 83 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 76 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,297 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Sep 25, 2025

Not really remote, micromanaging leadership

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Decent OTE Offers ‘Remote’ Contracts

Cons

Not really remote contracts - expected in weekly 1-2 days. New licensing model is a challenge Managers micromanage

Smartsheet Response

8mo

Thanks for your review. It's true that while many of our positions are fully remote, some teams do find value in meeting up for collaboration. We strive for a flexible environment and encourage all candidates to talk with our recruiters about the specific collaboration expectations for the role they are interested in.

5.0

Sep 23, 2025

Focused and High Performing Team

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The people here care about their work and it shows. Everyone wants to do well and is always looking for ways to make that happen.

Cons

No downsides found so far

Smartsheet Response

8mo

Thank you for your review! We agree, our employees are the brightest and best, and we’re so happy to hear that you’ve enjoyed working with them.

3.0

Sep 19, 2025

Absolute chaos

Manager

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and used to be a good culture

Cons

Constant changes, offshoring, and politics

Smartsheet Response

8mo

Thank you for your review. We recognize that the past year has brought some change to our organization, specifically with our transition to private equity. However, these changes are designed to bring accelerated growth and new opportunities. Our leaders remain committed to fostering a work environment where all employees are respected and supported so that they can do their best work.

Viewing 136 - 138 of 1,297 Reviews

Jobs at Smartsheet

Principal Customer Excellence Transformation Manager (Remote Eligible)

Sr. Director, Pricing & Packaging

Software Engineer II, FedRamp (Remote Eligible)

Sr. Product Manager II - AI Platform (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

Smartsheet

Smartsheet reviews

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Reviews by job title

Not really remote, micromanaging leadership

Focused and High Performing Team

Absolute chaos

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