Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Aug 29, 2025

What you make of it

Recommend
CEO approval
Business Outlook

Pros

The flexibility and balance is top-tier. There has not been a time where personal life, family or anything related doesn't come first and is encouraged to come first. The people are great and everyone is trying their best - it's nice to work with people who appreciate a challenge. Compensation: I feel well compensated for my work. Product: the product itself is great and has a lot of potential going forward.

Cons

Lots of change and question marks around the new leadership team and strategy in general. This creates unease and then causes the people around to stew in negative energy. There are a few people who clearly don't want to be here anymore, but are staying to create a bad atmosphere for others.

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Smartsheet Response
9mo
We are so happy to hear that you’ve enjoyed working here! We strive for all employees to have a work life balance, and we’re happy to hear that you also work with great people. We recognize that change is happening, and we are communicating what we can to our employees as soon as we are able. Thank you again!
3.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

pays well on salary. Alignement on teams is alot better

Cons

Commissions are lower than previous years

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Smartsheet Response
9mo
Thank you for your feedback! We’re happy to hear that you’ve enjoyed our compensation packages. We know commission is a critical part of the equation for our sales employees, and we appreciate you raising this feedback. We’re always evaluating our compensation structure to ensure that it remains competitive and is aligned with both individual and company success.
5.0
Aug 24, 2025

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people and culture

Cons

Lots of change with private acquisition

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Smartsheet Response
10mo
We’re so happy to hear that you’ve enjoyed working here! Thank you.
Viewing 145 - 147 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.