Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work (remote)

Cons

More Changes being made constantly

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Smartsheet Response
10mo
Thank you for your review! We're happy to hear that you've enjoyed working here.
4.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Work with some great people. Everyone is very collaborative and helpful. There is a shared mission of taking care of the customer and seeing results.

Cons

After the acquisition by Black Rock in 2025, the company is going through some major changes to the organizational structure and leadership. It seems like the culture is already starting to change and not in a positive direction. Territories and accounts are not always distributed in an equitable way from year to year making some AEs have much larger challenges to consistent quota attainment.

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Smartsheet Response
10mo
We’re happy to hear that you’ve enjoyed working with your colleagues - we have amazing employees! We also appreciate and hear your feedback about maintaining our great culture and creating additional growth opportunities. Thank you for your review.
4.0
Aug 6, 2025

Great company - Transitory time

Recommend
CEO approval
Business Outlook

Pros

Market leader, good culture and compensation. Most people have heard of Smartsheet and know it's a great enterprise grade solution

Cons

Post-acquisition has stirred up a lot of dust and left some uncertainty. This is pretty normal for these types of changes, but a lot of people have freaked out. Honestly, keep your head down and focus on what you can do and not a major issue

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Smartsheet Response
10mo
Thank you for your review and advice! We will continue to strive to communicate with our teams as soon as we are able.
Viewing 151 - 153 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.