Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Aug 7, 2025

      Going downhill fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and people are good

      Cons

      Going downhill fast. Have completely destroyed value proposition for customers. Selling is 5x harder now and customers remain angry over change in pricing model. Reputation is suffering.

      avatar
      Smartsheet Response
      10mo
      Thanks so much for your feedback. We’re glad to hear that you’ve enjoyed our benefits and your colleagues. We know there have been changes with the shift to private equity, but we remain fully dedicated to providing great value for our customers and support for our team. We appreciate you taking the time to share your review.
      3.0
      Jul 24, 2025

      Wouldn't recommend if you value work / life balance

      Leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Pay Good Product Plenty of well-meaning people

      Cons

      "Always on" expectation of some leaders has led to overworked employees, exploitation, and, in some cases, burned-out staff. Culture sometimes feels forced and hollow. Employees are made to feel it is a privilege to work for Smartsheet, rather than being made to feel valued by the company.

      avatar
      Smartsheet Response
      11mo
      We’re glad to hear that you enjoyed our competitive compensation packages, product, and working alongside our amazing employees. We appreciate your feedback about your experience here. We strive for our employees to feel genuinely supported and valued, not just told that they are. We encourage employees to use our Time Away Program to ensure that they are taking the breaks that they need. Thank you again for sharing your experience, and we wish you the best in your next adventure.
      3.0
      Jul 17, 2025

      Lost at sea

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. People.

      Cons

      Quota is unattainable. Everyone is missing by a long shot.

      avatar
      Smartsheet Response
      11mo
      We’re glad to hear you’ve enjoyed the work-life balance and the people you’ve worked with here! We also appreciate your feedback around quota. Our go-to-market environment continues to evolve, and we recognize that clear, achievable targets are critical for team success and morale. We’re actively evaluating our strategies to ensure alignment across goals, resources, and market opportunity. Thank you for sharing your experience.
      Viewing 154 - 156 of 1,299 Reviews
      Related searches: Smartsheet jobs | Smartsheet salaries | Smartsheet benefits | Smartsheet interviews | Smartsheet conversations
      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.