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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Jul 16, 2025

      Strong prospective growth with slight turbulence at the moment

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Value driven company with a passionate customer base that love the product. Good product that is developing quickly. Nice people and a very friendly environment. Helpful colleagues and a overall nice vibe at the office. Good benefits and a very understanding and supporting environment.

      Cons

      Current changes in platform, licensing, pricing and leadership is causing a lot of internal communications issues and are impacting our customers negatively. Solution Engineers are leaving at a very high rate due to low pay so Sales will inevitably suffer due to the lack of support and time it takes to ramp up new Solution Engineers

      avatar
      Smartsheet Response
      11mo
      We’re so happy to hear that you’ve enjoyed your experience! We agree - we have awesome employees who contribute to a great environment. We deeply value employee and customer feedback, and I encourage you to keep sharing your thoughts and what you're hearing from customers through the designated internal user subscription channels. Thank you again as we create a great experience for our customers and employees.
      4.0
      Jul 15, 2025

      It's fine

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seems to be pretty easy going especially now that we're private

      Cons

      There can be some strong personalities

      avatar
      Smartsheet Response
      11mo
      Thank you for your review!
      3.0
      Jul 10, 2025

      Wait and see

      Commerical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      product is still good for the most part

      Cons

      PE ownership and bleeding good leaders

      avatar
      Smartsheet Response
      11mo
      Thank you for your review. We strive to ensure that our product is best in class, and we’re happy that you agree! We've recently welcomed many new leaders who are deeply committed to fostering success for their teams and our company as a whole. We appreciate your thoughts.
      Viewing 163 - 165 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.