Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,297 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Jul 9, 2025

Acquisition by PE tanks morale and total comp

Manager - revenue accounting

Recommend

CEO approval

Business Outlook

Pros

I love my team, and I have learned so much, and seen much more from a technical accounting perspective than I initially thought I would. "Unlimited" PTO, fair amount of autonomy (if you're on the right team).

Cons

RSU's - gone, benefits - reduced, promotions - delayed, comp increase - super low. Shifted focus to "High Performing Culture" and off-shoring roles. HUGE push to convert human labor to AI.

Smartsheet Response

11mo

We're thrilled you had a great experience with your team and learned a lot in your role. We appreciate your candid feedback on compensation, benefits, and promotions. You'll be interested to know we've just launched a new framework to make feedback, development, and promotions more straightforward, providing clear opportunities to review progress and celebrate success. Regarding benefits outside of RSUs, we haven't made significant changes, apart from some localized adjustments, but we understand any frustrations regarding perceptions. When it comes to AI, our vision is radical empowerment, not replacement. We aim to streamline repetitive tasks and reduce administrative burdens. We hope you were able to share this feedback in our recent engagement survey, as it's invaluable for our continuous improvement. Thanks for your review!

3.0

Jul 5, 2025

It was good until Vista and Blackstone bought it

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, remote first, good compensation

Cons

Since it was bought by Vista and Blackstone, they have been laying off people, I actually got laid off after just 1 day of coming back from parental leave. They removed RSU's and compensation is lower than before

Smartsheet Response

11mo

We're so glad to hear you appreciated the balance, remote work, and compensation during your time with us. We always work to ensure everyone is treated with respect and care, especially during transitions. Thank you for taking the time to leave a review and for sharing this feedback.

2.0

Jun 30, 2025

Eh

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Decent Healthcare, pay is decent and you can hit your OTE even if you miss your number with a god accelerator program

Cons

Everything has turned pretty ugly since the acquisition. There may be light at the end of the tunnel, but I would not want to be a new employee right now.

Smartsheet Response

12mo

Thank you for your review. We’re happy to hear that you’ve enjoyed our benefits and compensation packages! An acquisition will always bring transformation, accelerated growth, and success. Thank you again.

Viewing 166 - 168 of 1,297 Reviews

Jobs at Smartsheet

Principal Customer Excellence Transformation Manager (Remote Eligible)

Sr. Director, Pricing & Packaging

Software Engineer II, FedRamp (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

Sr. Product Manager II - AI Platform (Remote Eligible)

Smartsheet

Smartsheet reviews

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Reviews by job title

Acquisition by PE tanks morale and total comp

It was good until Vista and Blackstone bought it

Eh

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