Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent wlb, team dependent, some decent benefits

Cons

Sales is turning into a churn factory. OTE is too low, especially for the stress new management puts in everyone. Constant PIPs in the sales org. Books are horrible also some reps are horrible.

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Smartsheet Response
1y
Thank you for taking the time to share your feedback. I’m disheartened to learn the Sales culture at Smartsheet is falling short of your expectations. As a Go-to-Market leader, it’s crucial to me to foster an environment where everyone feels valued and empowered to succeed. As Smartsheet enters its next growth phase, strong execution is vital for our organization's success. It’s always my aim to ensure everyone feels supported in their work in order to reach their full potential, while maintaining high performance standards. Feedback like yours helps us evolve. If you're open to discussing further, please feel free to reach out to your manager, People Business Partner, or me directly. Thanks again. – Jake Mars, Senior Vice President, Large Enterprise
2.0
Mar 21, 2024

Think twice

Recommend
CEO approval
Business Outlook

Pros

Good benefits, work from home

Cons

Culture could be more welcoming and collaborative, especially for a collaborative work management platform.

Viewing 163 - 165 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.