Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,380 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Jun 15, 2025

Good WLB, terrible managers

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1 WLB 2 Decent pay 3 Smart Engineers

Cons

1 Annoying managers 2 Unrealistic expectations

Smartsheet Response

12mo

Thank you for your review. We’re happy that you’ve enjoyed the work life balance we strive for all employees to have, our competitive compensation, and most importantly, the people here! Thank you for your feedback as well. We strive to ensure our employees and teams are supported by clear goals, open communication, and strong leadership. Thank you again.

2.0

Jun 12, 2025

Unethical and Out of Touch Leadership

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

Good product, still some good people.

Cons

Our new license model has put every one of our customers at risk. This model was created in a vacuum without any frontline input and it shows. Execs are now scrambling to fix it but are only making it worse. At the same time Sales is unable to sell licenses, our top selling product. While no changes are being made to our compensation to offset this, we've been assured that "we've been heard". Thank you for hearing us, that's a great comfort.

Smartsheet Response

1y

Thank you for taking the time to leave a review. Our goal with the updated user subscription model is to deliver greater long-term value and flexibility by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We deeply value employee and customer feedback, and I encourage you to keep sharing your thoughts and what you're hearing from customers through the designated internal user subscription channels. Thank you again as we create a great experience for our customers and employees.

4.0

Jun 11, 2025

Decent - depends on team

Se - i

Recommend

CEO approval

Business Outlook

Pros

Remote Culture is pretty good "unlimited" PTO

Cons

Minor Reorg every year or so Managers vary in style

Smartsheet Response

1y

Thank you for taking the time to leave a review. We’re glad that you’ve enjoyed our flexible working model, flexible time away program, and culture! Each manager and team will vary in working style, but that’s what makes our teams diverse! Thank you again.

Viewing 175 - 177 of 1,298 Reviews

Jobs at Smartsheet

Director, Product Design (Remote Eligible)

Senior Manager, Engineering - AI & Automation

Senior Product Manager I – Monetization & Billing

Smartsheet

Smartsheet reviews

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Good WLB, terrible managers

Unethical and Out of Touch Leadership

Decent - depends on team

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