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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,298 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Jun 5, 2025

      Process first, but lack of autonomy and creativity

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands off in the sense that if ur doing ur job the micro managing is minimal Good work life balance Collaborative twam

      Cons

      Lack of anything in person Very rigid in your role, stay in your lane

      avatar
      Smartsheet Response
      1y
      Thank you for your review. We’re happy to hear that our managers, work life balance, and collaboration across the company have been a great experience! As we continue with our flexible working environment, we understand that some employees may miss the in person connections. We encourage you to participate in virtual connection opportunities like our company wide coffee chat program, and participate in our in person community hub events in your city.
      2.0
      Jun 4, 2025

      Its okay for now

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, decent pay and the coworkers are overall good

      Cons

      Changes to department are causing the team to lose motivation

      avatar
      Smartsheet Response
      1y
      Thank you for your review. We are happy that you’re happy with your team, compensation, and your colleagues here. Change is sometimes difficult, but it brings exciting opportunities for growth. Thank you again.
      1.0
      May 31, 2025

      A Once-Great Culture Now Unrecognizable After Acquisition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company once had a collaborative, people-first culture that supported employee growth and innovation. There are still some incredibly talented and hardworking individuals doing their best despite the challenges.

      Cons

      Since the acquisition, there has been a drastic cultural shift that has negatively impacted morale, transparency, and collaboration. Senior leadership turnover has led to inconsistent direction and an erosion of trust between teams and management. Pressure to meet unattainable goals has increased, often without the necessary resources or support. Decision-making now appears more focused on optics and self-preservation rather than on empowering teams or delivering sustainable success. Benefits have steadily declined over time, with reduced offerings and less investment in employee well-being. There are persistent issues with leadership accountability. Concerns raised through internal channels do not seem to result in meaningful action, which has contributed to the departure of several high-performing team members.

      avatar
      Smartsheet Response
      1y
      Thank you for your review and for sharing your honest feedback. We hear you, and value your perspective. We aim to foster that collaborative, people-first culture, and recognize the incredible dedication and talent of everyone at Smartsheet. Acquisitions, while transformative, are also designed to bring accelerated growth and new opportunities. We hope that you’ll share your feedback in our company engagement survey so that we are able to take action on some of these items. Thank you again.
      Viewing 181 - 183 of 1,298 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.