Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 10, 2025

writing on the wall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much these days to be honest

Cons

USM, Leadership, and the compensation.

avatar
Smartsheet Response
1y
Thank you for your honest feedback. Our goal with the updated USM is to deliver greater long-term value and flexibility for our customers by providing them with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on this new model very seriously. Our compensation team conducts an annual review of all pay ranges to ensure that we remain competitive in the market. Thank you again for your review.
4.0
Apr 9, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Regular corp benefits + WFH

Cons

Not applicable - Nothing to say

4.0
Apr 8, 2025

Culture is Changing

Recommend
CEO approval
Business Outlook

Pros

Great product - customers love Smartsheet

Cons

Unrealistic Sales Quotas - too high for current economic conditions

avatar
Smartsheet Response
1y
We completely agree, we have some very passionate customers, and they are a huge reason why we are at the top of our market! We recognize that economic conditions can bring some challenges, and we are focused on providing teams with the support they need to navigate it.
Viewing 208 - 210 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.