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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 5, 2025

      Things are changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some smart people that care.

      Cons

      Recently purchased by blackstone and vista. Huge product reorg and changing ways of working. No one knows what to do or how to do it. Little guidance from senior leadership.

      avatar
      Smartsheet Response
      1y
      Thank you for your review and your commitment throughout your three-plus years with us. We recognize the changes, especially the acquisition, you've experienced. We're now focused on building a stronger future together with a team of top talent, guided by new goals created in partnership with our senior leaders, Blackstone, and Vista. These changes are designed to deliver greater value for everyone.
      2.0
      Mar 3, 2025

      Lack of direction with current acquisition

      Account executive -majors
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work seems to be here to stay.

      Cons

      A ton of turnover of sales leadership and individual contributors. Sales GTM strategy has faced significant changes in the past year that were poorly planned and executed.

      avatar
      Smartsheet Response
      1y
      Thank you for your feedback. While change can bring adjustments, we're energized by the strategic direction and unified vision we're building with the arrival of our President of Go-To-Market. We're excited about the growth ahead and appreciate your review as we navigate this evolution together.
      4.0
      Feb 28, 2025

      Great place to work

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and remote work

      Cons

      Toxic Leadership and fast paced environment

      avatar
      Smartsheet Response
      1y
      Thank you for taking the time to leave a review. We agree - we have some pretty great benefits, including working from home! However, we’re sorry that you didn’t have a better experience with our leadership team. In a world where we are all moving with speed, every decision made needs to be strategic, and this can lead to a fast-paced environment. This pace is what led us to be recognized as a Leader in Collaborative Work Management for two years in a row. Thank you again for your feedback.
      Viewing 241 - 243 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.