Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

826 reviews
1.0
Jul 29, 2017

Chaotic Work Environment

Recommend
CEO approval
Business Outlook

Pros

The other Gse's were very nice. They were helpful and always willing to answer questions. I enjoyed working with them.

Cons

The manger quit and we didn't have any leadership. I was lied to about how much money I would make. I asked multiple times to get it fixed, and it never was changed. The register system is terrible. If a customer decides to change their order, you have to run to the back and let the cooks know. The cooks would get upset with this. Also we wouldn't receive our schedule for the following week until 1 or 2 days before that week started. It was impossible to make plans for the following week because we weren't given our schedules in advance. Overall it was a very unprofessional, stressful work environment. One other thing, I was informed by another employee that we were supposed to receive 5 free meals, which I was never offered or received.

1.0
Jun 30, 2017

shift lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

management was very unorganized treat employees very rude I dont appreciate how we were treated

4.0
Jun 28, 2017

GM

Recommend
CEO approval
Business Outlook

Pros

Good environment, good benefits, mostly good people

Cons

Labor is tight, Changes are frequent, pay could be better, training could use more structure

Viewing 61 - 63 of 826 Reviews

Glassdoor has 851 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.