Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
3.0
Dec 23, 2018

General manager

Recommend
CEO approval
Business Outlook

Pros

General managers Are very well paid

Cons

Company runs a tight labor matrix that maximizes management workload.

2.0
Nov 17, 2018

Long are the good times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still a handful of great people working for the company. Food is great, CEO and COO are well liked. Job is actually easy at any level if you are doing things the right way. Phenomenal training team from top down.

Cons

Culture is dead, no incentives beyond unrealistic bonus program. Attitude around time off is “tough cookies” and expected to run unrealistic labor and still deliver on guest satisfaction. Pay generally higher out of desperation, which leads to overpaid and under competent more than attracting good talent.

3.0
Oct 28, 2018

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary not competitive at all.

Cons

Not enough managers, managers constantly covering other stores.

Viewing 628 - 630 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.