Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "Flexible hours while in school" ((in 27 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 53 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 19 reviews)); "Blatant favoritism." ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

5.0

Jun 29, 2015

If it were easy everyone would be rich!

District manager

Recommend

CEO approval

Business Outlook

Pros

Incredibly fast moving company. Fun young company from Top leadership down this is a young and vibrant company filled with passionate people. You will learn to be successful, the motto here is that we are "unapologetically results driven", the side effect is great operators. Quality of life is some of the best I have ever seen if you put the proactive work in.

Cons

Not easy, this company will challenge you to be the best you can be. You can't coast through things like schedules. You need to select, hire, and train awesome people ir you will have harder days.

5.0

Jun 29, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Smashburger is a fun, fast paced environment. If you like working with people and serving amazing food that you can stand behind, then this is the place for you! This is also a great place to grow. In the few months I have been running this location we have promoted to 2 Guest Service Experts to Shift Lead with more promotions to come in the next few months.

Cons

There are not many cons. If you have food service experience, you understand the daily struggles a restaurant has, but with a positive team, we make it through all issues and continue to have fun.

5.0

Jun 28, 2015

Great Work!

Cashier

Recommend

CEO approval

Business Outlook

Pros

Before I was an employee I was a customer.I love that they make everything fresh with every visit.when I was a customer I love their attitudes they always seemed like they were in such a good mood and like everything was perfect in life. and of course I kept coming back because the food was just amazing. but working at Smashburger is a great experience because everybody is nice and everybody takes you for who you are n you just have a good time working.

Cons

I honestly can't really think of any cons of working at Smashburger.

Smashburger Response

10y

Awesome! Glad you are having a bold and remarkable experience. Keep up the great work and positive attitude.

Viewing 709 - 711 of 826 Reviews

Jobs at Smashburger