Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "Flexible hours while in school" ((in 27 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 53 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 19 reviews)); "Blatant favoritism." ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

5.0

Jun 27, 2015

A good learning experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I have been working there for a little over a year now I started as a cashier and now I'm an assistant manager I have learned a lot from working there and I keep moving up it's a great company to work for if you're looking for a career to move up in.

Cons

Smelling like burgers when you get off work

Smashburger Response

10y

Congrats on your promotions. We love promoting our internal talent. At least you smell like a Smashburger!

5.0

Jun 27, 2015

General Manager

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

Some of the great things are being apart of a hip fast casual company that is growing. Unlike other companies they listen to your feedback and try to improve. I've seen constant attention to promoting from within and this has given myself and my hard working team many opportunities. Best part is that you can stand by the food. Angus beef without any additives and fresh ingredients. Makes you feel good that you can give guests the best of the best.

Cons

Service standards are highly important to Smashburger though hard to always deliver given the industry. They have a very "give them the pickle" attitude but the service part is hard to accomplish with a minimal crew. Challenging and fast paced, need to be able to multi task.

5.0

Jun 26, 2015

Always bettering ourselves to better the company

Foh certified trainer

Recommend

CEO approval

Business Outlook

Pros

One of the best places I've worked for with a family coworker mentality. I've made life long friends and great work ethic because of this place. I've been here 6 years and love the changes we make frequently to keep people coming in. They don't cut corners and are always trying to find ways to make a better product and that in my opinion makes selling our food so easy and easy to enjoy!!

Cons

When we first opened there where more perks to lower level employees and compations. I miss that. The drive to strive harder isn't there to new employees.

Smashburger Response

10y

So glad to hear you have been with Smashburger for 6 years!! Very impressive. That's awesome that you have grown your career and made life long friends along the way. We pride ourselves on growing our team members to be the best managers and team members they can be. Please feel free to suggest wanted perks for employees to your managers. We are always open to feedback and improving your career experience. Thank you for all you do!!

Viewing 712 - 714 of 826 Reviews

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A good learning experience

General Manager

Always bettering ourselves to better the company

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