Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Nice coworkers to work with" ((in 32 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 16 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 31 reviews)); "Terrible upper management." ((in 16 reviews)); "Blatant favoritism." ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

5.0

Jun 17, 2015

District Manager

District manager

Recommend

CEO approval

Business Outlook

Pros

Smash burger is a fast growing brand and career opportunities are endless. The company has a strong cultural focus and lives by the values that are set forth. The company has knowledgeable and strong leaders at every level that are truly interested in the success of others. I would recommend this brand to any manager at any level looking to grow their career and be part of a fast growing and well respected young company!

Cons

Not too many cons working at Smash burger. The company is fast growing and well positioned for growth in corporate and franchise markets that leads to many opportunities for top performing managers at all levels.

5.0

Jun 16, 2015

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

This Company is still growing at a great pace; there are a lot of opportunities for those willing to commit to the world of fast casual service! It is a relatively concise menu, easy to learn and fun to serve, since people are "wowed" by the great offerings!

Cons

You have to be up to the diverse challenge of actually working all positions, as there is no delineation between back and front of house. You have to enjoy cooking as well as socializing with guests and if you don't, this is not for you.

4.0

Jun 13, 2015

Unlimited Low to Mid-Level Opportunity

Training general manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership at the TOP level. Great product, great experience. Great direction, and current status within industry. Great Values, and Culture.

Cons

Very limited growth opportunity above the GM level. Very difficult to manage work/life balance at the GM level. Extremely hands-on Management style is a must.

Viewing 721 - 723 of 826 Reviews

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