Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

826 reviews
1.0
Jun 6, 2012

smashburger life...

Recommend
CEO approval
Business Outlook

Pros

The company is growing absurdly fast with new locations every month. so plenty of room to advance... if you want to...

Cons

Horrible work/life balance... they will work you as hard as they can as much as they can. with no thought for your personal life in the least. the hourly pay as a cook starts at $9.00 h/r which for the amount of work they require is no where near enough. Raises are almost unheard of and require the district managers approval. The management is required to be scheduled for 50 hours a week. this goes one of two ways. they either work about 60-70 hours a week or they leave early every day and end up working around 30-40 hours a week. There are no benefits despite how long you work there unless you end up as management, and no paid time off. Promotions and hours are handed out to the managements friends and not who deserves it In summary this is a soul sucking life destroying heartless company which treats it's company like they are dirt beneath their shoes.

2.0
Oct 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Great food. Great idea. Awesome atmosphere especially for the young.

Cons

Managers are hourly with a 50 hour work week. Company has no idea about its identity relying on its managers to do the extra work. Company requirements demand a manger to be on the premises far longer than the 50 hours allowed forcing most all managers to work off the clock. Horrible quality of life. Very cheap. No paid holidays. Vacation is paid as 40 hours instead of 50 due to a back door law SmashBurger takes advantage of. Managers in this concept cook more than manage. No time to build sales.

1.0
Mar 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Smashburger is a hyper growth brand and I was able to have exposure to nearly every key decision in the company.

Cons

Senior management ultimately makes all the decisions at Smashburger. Your job is simply to Sheppard the work but no one is given any authority to make any final decisions, ever. Everyone works 10-12 hour days and often works several hours on the weekend leaving no work/life balance.

Viewing 823 - 825 of 826 Reviews

Glassdoor has 851 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.