Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews)); "Good training" ((in 11 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 57 reviews)); "Managers always in position." ((in 32 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 26 reviews)); "Terrible upper management." ((in 19 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(167 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Nov 10, 2015

SmashBurger Review

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Its nice to have benefits at a reasonable rate as many other places do not offer any. The DM in my location is a great leader who is always there to help you if you have any questions.

Cons

While there are few down sides here about the only ones I have encountered were bonuses taking a long time to come in, and I feel the pay for AM and GM are a little low once you break it down hourly. With regards to Bonuses the system we use InMoment the only way you get a score is by getting strongly agree where as agree or anything else is a zero percent.

3.0

Nov 4, 2015

Resigned

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No good things about this job except partial discount

Cons

Rude management , not high enough pay ,

2.0

Oct 30, 2015

A stepping stone. Get the experience and get out.

General manager

Recommend

CEO approval

Business Outlook

Pros

Good quality product that you can be proud to serve. People I work with are great and work hard despite low pay and amount of work we ask for. Such a fast growing company there is opportunity to advance. Pretty good and attainable bonus.

Cons

Labor matrix is impossible, especially in lower volume stores. Managers always in position. Low pay and too much expected of associates makes finding and keeping good people difficult No time allowed to schedule administrative duties or non service activities like opening and closing the restaurant. Not very good base pay, for the amount of work and hours

Viewing 130 - 132 of 167 Reviews

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Resigned

A stepping stone. Get the experience and get out.

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