Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews)); "Good training" ((in 11 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 57 reviews)); "Managers always in position." ((in 32 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 26 reviews)); "Terrible upper management." ((in 19 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(167 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 28, 2015

Is it worth it?

Gse

Recommend

CEO approval

Business Outlook

Pros

Trainers, Staff and Co-workers are all very friendly. Gave me an excellent foundation in customer service. Food quality lives up to it's standards. Left me a fan of smashburger for life.

Cons

Having to fill multiple positions (cash, shakes, runner, and expo) gives extra stress if there isn't proper management. Having worked at multiple locations I can see that some locations run like a well oiled machine and others like a train wreck just holding together. Aside from this, the pay is okay for a starting job, but the mismanagement at some locations makes it seem like it's not worth the trouble.

4.0

Oct 19, 2015

Not bad place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, ability to get more hours if hard working is a plus. Always honored my time off requests. Able to take on more tasks if necessary. Good opportunity to be a shift leader.

Cons

Not always the best pay. Hard to predict sales or weekly schedule. Not the best recognition from management. Lots of folks rotating - not a very stable staff.

3.0

Oct 18, 2015

It has been a good job

Training general manager

Recommend

CEO approval

Business Outlook

Pros

Better quality of life compared to Full Service. Very easy operationally.

Cons

Lower pay than Full Service across the board. High turnover as a result

Viewing 133 - 135 of 167 Reviews

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Jobs at Smashburger