Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
3.0
Jan 29, 2017

Stressful yet fun.

Recommend
CEO approval
Business Outlook

Pros

I loved the sense of family that i had at Smashburger. The sense of teamwork was very strong. I also learned sooo much about being front of house. My multi-tasking skills were definitely sharpened after a year. An excellent first restaurant job.

Cons

The pay was trash and the hours were scarce. Blatant favoritism. Managers take their frustrations out on the employees.

3.0
Jan 29, 2017

Favorite place in 30 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun, fast paced, promotion opportunities,

Cons

Corprate expecting too much but not allowing us to staff the way we need to to run smooth

4.0
Jan 25, 2017

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for growth. I started as a cook and moved up to GM. Good food.

Cons

Labor matrix is tough to schedule and give the best customer satisfaction. High lower employee turnover due to higher expectations than fast food places but with similar pay.

Viewing 184 - 186 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.