Smithbucklin reviews

2.7

30% would recommend to a friend

(462 total reviews)
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Matt Sanderson

42% approve of CEO

44% positive business outlook

Smithbucklin has an employee rating of 2.7 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smithbucklin employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

462 reviews
1.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

*The worker bees in the cubicle-hive you are in are great and will maintain the friendships for a lifetime. *The experience you gain (although it's given to you without any training, oversight or infrastructure support) is amazing. *The ability to work with many types of clients and events is great!

Cons

Are you ready? This is one of the worst places I've worked at in my 20+ years of professional experience. I find it interesting that most of the high ratings have come from Chicago-maybe it's better than DC. I'll echo everyone else-work/life balance is non-existent. I was up at 2am to do Skype calls for international clients for months and was given no concession. Sr. Management was horrible, they never had your back and was more interested in trying to blame you than being good mentors. They ran it like a popularity club-if you weren't in the "in" crowd, you were most definitely out. If you aren't a "favorite", you have no chance in hell. I received good/great comments on my reviews (which btw, is a looong and arduous task), had over 20 emails from clients touting my abilities and happiness with my work but since I wasn't a favorite, was passed over for promotions, bonuses and growth. Every day was stressful because you never knew when you were going to be called in and berated for things. "Favorites" could do no wrong and take credit for work that was not theirs and "unfavorites" were annoying employees if you stuck up for yourself. You have multiple managers that have never been trained to be managers, don't care about your professional growth and are too busy trying to prove to their managers they are the best, that it makes for a very non-cohesive (haha old employees get that joke) environment. This place is so toxic at one point, you start believing the negativity and what once was craziness is now the norm. We joke, those who got out, that it was like an abusive relationship, we had to relearn to not expect the worst and stop cringing at our new jobs. When my current manager told me, "I'm here to make you look good and I'll do whatever I can to help you be successful," I seriously jumped for joy! They paid for me to get a certification, which was great but they did not give any compensation or promotion for earning it. They sure as hell used it to put me on contract proposals to get a client! Oh, and note, I was certified when 95% of of my managers had yet to be. But thank you for paying for something that helped me get my next position that is awesome! When I left SB, I had better benefits, better work/life balance, made almost $20k more in the first year and was promoted to a Director position within 18 months. At SB they had me locked in as a Coordinator until the end of time.

1.0
Jun 1, 2017

Just. Say. No.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get a lot of experience in a short amount of time, as others have pointed out, but so what? Trust me, it is better to take 2 years to learn the business somewhere else rather than get it in 9 months in this type of environment.

Cons

Zero transparency and zero regard for employees, other than senior management's current pets. - Yes, most of the glowing reviews are fake and everyone knows it. It's really stupid to continue them, but I guess they are trying to keep the percentages for 'refer to a friend' and 'approve of CEO' high and hope no one will really read the negative reviews or believe them. - Lots of unqualified folks in management, lots of cliques and junior high behavior. - Learn to like being under the bus because you will be there a lot. Never seen such a culture of finger pointing and blame. And every task is a fire drill. Somehow the management seems to be under the impression that SB is performing life-saving surgery 24/7, as nothing can wait till the next day (unless, of course, you are one of the lucky 1% and need to beat the traffic or get a haircut or something). - Lots of phony team-building stuff, like bringing in snacks or lunch or having a happy hour (after office hours, natch!). Yeah, I want to have a beer with the folks who are either the ones throwing me under the bus or those under the bus with me!

1.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The core-professionals here are amazing and you will make life long friends. You will learn more about the association management world than anywhere else and anyone will hire you after working here because you have been through the ringer. Appealing company for young professionals since the majority of employees are under the age of 30/35.

Cons

There is little to no training, you will most likely be thrown onto multiple clients (in my case 7) and need to figure it out on your own. Upper management considers their associates and sr. Associates to be dispensable and the CEO refers to them as "apprentices", showing little to no respect for those that keep everything running. There are town hall meetings where you can ask questions however, questions submitted by my colleagues were screened and not permitted. Be prepared to work your tail off and be treated horribly by client volunteers. There is zero discretion by upper management and you can guarantee that anything you say in private will be repeated by your managers. Or emailed out to the entire department accidentally.

Viewing 4 - 6 of 462 Reviews

Glassdoor has 468 Smithbucklin reviews submitted anonymously by Smithbucklin employees. Read employee reviews and ratings on Glassdoor to decide if Smithbucklin is right for you.