Is Smithbucklin a good company to work for?

Smithbucklin has an overall rating of 2.8 out of 5, based on over 469 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 30% of employees would recommend working at Smithbucklin to a friend and 44% have a positive outlook for the business. The best reviews about Smithbucklin have been left by employees working as Director , Senior Manager and Operations Associate .

Does Smithbucklin pay their employees well?

According to anonymously submitted Glassdoor reviews, Smithbucklin employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Smithbucklin. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smithbucklin?

30% of Smithbucklin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smithbucklin 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Smithbucklin?

Coordinator (28) , Senior Associate (25) , Associate (20) , Senior Coordinator (18) , Manager (16) , Senior Manager (13) , Director (12) , Operations Associate (12) , Membership Associate (10) , Executive Director (9) , Membership and Operations Associate (9) , Event Coordinator (6) , Account Manager (5) , Marketing Associate (5) , Marketing Coordinator (5)

What are the pros of working at Smithbucklin according to real employee reviews?

"Great people to work with and develop your skills." ((in 48 reviews)); "good benefits" ((in 30 reviews)); "The staff for the most part is great and overall there is a great culture that is promoted here." ((in 20 reviews)); "There are countless opportunities to make a difference in your clients, the people you work for and in yourself." ((in 13 reviews)); "I made many close friends and learned a lot from all the clients I worked on over the years." ((in 13 reviews))

What are the cons of working at Smithbucklin according to real employee reviews?

"Managers do not train you and dumb loads of work on you." ((in 21 reviews)); "No work life balance" ((in 16 reviews)); "70 hrs EACH week and was not compensated beyond my salary (a con)." ((in 11 reviews)); "All upper management has been at the company for over 20 years." ((in 10 reviews)); "executive leadership closely monitors and controls every aspect of their employees' work." ((in 9 reviews))

What are the top reviewed Smithbucklin locations?

Chicago , Washington , Saint Louis , Chesterfield , Alexandria , Poland , Raleigh , Bethesda , Tampa

Smithbucklin reviews

2.8

30% would recommend to a friend

(463 total reviews)

Matt Sanderson

42% approve of CEO

44% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Career opportunities

3.2

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

Smithbucklin has an employee rating of 2.8 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smithbucklin employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

463 reviews

2.0

Sep 23, 2022

Pay your employees more money

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to work with a lot of different clients and learn a lot of valuable skills. Coworkers were also all amazing. It was a good first job, but that’s about it.

Cons

Everyone is overworked. People are constantly leaving and they take a long time to replace. Management kept making promises and would never follow through. Salary was also embarrassingly low. CEO came to the DC office a decent amount but not once made an attempt to get to know employees. There is a big disconnect between staff and executive management.

Smithbucklin Response

3y

Thank you for sharing your experience at Smithbucklin. We are currently undergoing an operations transformation and we hope this will address some of the inefficiencies identified through our employee feedback. We encourage any employee with feedback to engage in an open discussion with their reviewing supervisor, HR business partner, or a senior executive to identify solutions or changes, including those employees who are leaving the company to pursue a new opportunity.

5.0

Sep 22, 2022

Great place to work so far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The onboarding process was great and was about 2 weeks long, which means that you had time to really learn about the company, their procedures and policies and the role itself. It wasn't crammed into a day or two like most companies. This gave time to really learn. The team dynamic is great and they set you up with a buddy to answer any questions you may have. The supervisors are also great and do weekly check-ins to keep you on track and help ease you into your job role.

Cons

There are none at the moment.

Smithbucklin Response

3y

Thank you for taking the time to write a review! We're so glad to hear your introduction and onboarding experience was so positive!

2.0

Sep 21, 2022

I generally enjoy working here.

Membership and operations associate

Recommend

CEO approval

Business Outlook

Pros

A variety of clients across several very interesting industries. Challenging work that keeps you engaged. Decent pay and benefits package.

Cons

While SB has made strides to advance general technology services, we still have to use out dated systems to accomplish routine task like time entry. Hybrid schedule allows you to work from home two days a week, mandatory in-office days Monday & Thursday, and a third in-office day of your choice. This schedule doesn't really take inconsideration personal scheduling conflicts and can be tricky to keep up with individual schedules. Most of the work we do is remote and SB hasn't really been able to provide a justified reason for this mandate.

Smithbucklin Response

3y

Thank you for sharing your feedback. As a current employee, you likely are aware that we are investing in an operations transformation and technology assessments and upgrades are part of this process. Our hybrid work model allows for flexibility, while also continuing to provide client service, team collaboration, and a positive experience for new employees joining the company and client teams. We encourage you to have a conversation with your reviewing supervisor if you feel you need additional flexibility in your schedule.

Viewing 130 - 132 of 463 Reviews

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Jobs at Smithbucklin

Membership & Operations Associate

Membership & Operations Coordinator

Design Solutions Specialist

Director of Membership and Operations

Membership & Operations Coordinator

Smithbucklin

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Pay your employees more money

Great place to work so far!

I generally enjoy working here.

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