Snapfish reviews

2.7

39% would recommend to a friend

(101 total reviews)
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Hilary Schneider

29% approve of CEO

40% positive business outlook

Snapfish has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Snapfish employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

101 reviews
3.0
May 12, 2012

Change, change, and more change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The support amongst coworkers is phenomenal and there is the kind of support and camaraderie within my groups and other groups that is inspiring and great to be a part of. Not only are others ready to pitch in to help when you throw up the red flag, but the sharing of information and advice is so helpful. Everyone is working really hard and we encourage each other to seek that work/life balance. My boss and project managers are always understanding when personal emergencies crop up or when there are family obligations.

Cons

Too much to do. A few teams are like a skeleton crew so that puts more work on those remaining. 10 to 12 hour days are common. It's not that your boss is demanding it, but when you have things on your plate that you're juggling and hard deadlines, what is a person to do? Especially when you look around you, everyone else is working just as hard if not harder. Your boss, his/her boss, and his/her boss's boss. But at least employees are seeing upper management work hard. They're not coasting or doing less than anyone else.

3.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Worked at Snapfish between 2006-2010, and early years were great! Start up feel, very metrics oriented, data driven culture, high performance culture, good, smart and fun people.

Cons

in-experience management team, no opportunities or growth path for managers or director levels, very few promotions to Sr team from within the company. New CEO (Helen Vaid) is incompetent and not fit for that role -- she under performed as CMO of the US business and no one quite understood why she was promoted to be CEO. She has single-handedly destroyed the culture at Snapfish. It was very disappointing to see what we worked so hard for be destroyed that way.

3.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Startup feeling - but a large and profitable business Dedicated, creative employees Work/Life Balance Top internet commerce site US & International Great new head of Product SF location

Cons

Victim of neglect under previous leadership and HP Site experience hasn't changed in years and the platform is poor HP presently investing but HP is a mess and only understands large customers, not consumers Lack of information and tools to do the job Support functions from HP believe they are the police to monitor and find issues, not there to help the business No one at HP understands Snapfish and recent changes at HP reduce SF as a priority Too much energy spent managing HP that should be spent on the Snapfish business

Viewing 79 - 81 of 101 Reviews

Glassdoor has 109 Snapfish reviews submitted anonymously by Snapfish employees. Read employee reviews and ratings on Glassdoor to decide if Snapfish is right for you.