SoFi reviews

4.3

81% would recommend to a friend

(1,148 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 1, 2023

Best Place To Work!!!!

Recommend
CEO approval
Business Outlook

Pros

-Culture -Benefits (health, dental,vision) -Unlimited snacks -Growth opportunities -Leadership that truly wants to see you grow -Great work-life balance -Good PTO/sick time -Leadership

Cons

-No 401k -Sometimes too many meetings -

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SoFi Response
3y
We sincerely appreciate that you've taken the time to leave a review of your experience and are thrilled to hear you're enjoying working at SoFi. We truly believe our employees are the best in the world and have built our culture, programs, benefits, and perks around how we can best support and take care of them. We hear you on the 401k match and believe me, it's on our benefits team's radar as we continue to evolve our offerings. That said, feel free to follow up with colleagues if you don't know why you are invited to a meeting, I know I do! I ask 'what value do you see me adding to this conversation' or 'do you need me in this meeting or can we discuss via slack?'. I also encourage you to share this feedback directly with your manager. Don't hesitate to reach out (glassdoor@sofi.org) if you have any other questions or feedback to share about how we can improve your employee experience. Take care.
5.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Ownership of my business, autonomy, short Fridays, great benefits, strong leaders who always put the employees first in all decisions.

Cons

Lack of growth opportunities within the recruitment team; TA leaders always give each other awards, recognition- feels like they only care about their growth vs who they manage/lead. Lack of clear communication from leaders as well.

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SoFi Response
3y
Thanks for the time you dedicated to working at SoFi, and for taking the time to leave a review. We're very grateful for our recruiting team, who works tirelessly to hire the best talent in the industry. We're sorry to hear you didn't feel there were a lot of growth opportunities within the recruitment team because we pride ourselves on creating chances for our team to learn and grow. We've seen a lot of mobility on the team - hiring employees from outside HR, and building tracts for team members to grow within the org. Additionally, this year we are formally launching an Internal Mobility program which is designed to give employees the chance to learn new skills and help them find their next career at SoFi. If you'd like to discuss further, you can reach out to our Senior Director of TA, or you can reach out to us directly at glassdoor@sofi.org. Thanks again for the review and we wish you the best in your next endeavor. Take care.
1.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

At least they did not start the layoff yet. That is it!

Cons

Management is terrible, the risk and ops team is so terrible. They are so arrogant. Leader from risk and ops was requesting to know what everyone is doing on daily basis. I was wondering should I report how much time I used to go to restroom. SoFriday is another joke. Engineering team needs to work the butt out, and the risk and ops team are all disappeared. If you don’t finish the work, then the upcoming week will be asked why it takes so long. Avoid it as the culture is fake.

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SoFi Response
3y
We appreciate you taking the time to leave a review - we see feedback as a gift that will help us improve the employee experience, so thank you. That said, we're very sorry to hear working at SoFi isn't meeting your expectations. Your comments are not indicative of the culture or work environment we are trying to build. We know building a great culture starts with excellent leaders, and we're doubling down on manager excellence this year - it's our learning and development team's #1 focus area for 2023. We'll be working with individual leaders (including Engineering, Risk & Operations) to create customized L&D programs that will help develop great leaders and foster career development within their respective organizations. If you'd like to discuss further, you can reach out to us at glassdoor@sofi.org. Take care.
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Glassdoor has 1,247 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.