SoFi reviews

4.3

80% would recommend to a friend

(1,151 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jan 7, 2022

Good people, Good work

Recommend
CEO approval
Business Outlook

Pros

The people here a pretty good to work with. The C-level staff are fairly responsive to feedback and open about decision making, even if you don't always agree with them they're not a black box. They've moved to having fully remote opportunities and are very lenient with hybrid remote/office work. Half days on Fridays and unbounded vacation time. Very sensitive to work/life balance and understanding when you need to miss/leave work for any reason.

Cons

Currently no 401k matching in benefits. There is constant talk about "improving culture" from upper-level management to the point you'll never want to hear the word again.

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SoFi Response
4y
Thanks for taking the time to leave such a thoughtful review of your SoFi experience. As you know, we're committed to creating a culture where people love to work, and that starts with having a world-class leadership team. We're glad your experience with leaders have been positive. We also know that flexibility is no longer a 'nice to have', it's a non-negotiable for our employees, so we've been extremely thoughtful in our return to work plan, and have created options for our employees so they can bring their best selves to work. Thank you for the feedback on 401k match! We know this is important to employees, and we encourage you to continue to voice this desire - in All Hands, to your manager, and to our People team. It's definitely top of mind for us as we continue to evolve our benefits offerings. If you have any other feedback to share, please reach out to us at glassdoor@sofi.org. Thanks again for being a part of our SoFamily! Take care.
4.0
Jan 6, 2022

Good company that strives to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great peers to work with! I’ve had excellent managers and leaders but I think this varies depending on department. They have high expectations and goals but times are also exciting here at SoFi. I’m glad I am here and curious to see where things go for this company. They really are trying to make this the best place to work and it feels genuine. Weekly town halls from the leadership team help give visibility to the business and the accomplishments from each team. I would recommend working here, but be ready to work quickly!

Cons

Most the cons for me are the benefits we get. The perks for being a salary employee vs an hourly employee are pretty drastic. As an hourly employee we don’t get the SoFriday 2 PM release benefit which is frustrating when you work on a team that’s 90% salaried employees and you are left working alone for most the day. We also get 15 days off vs salary gets unlimited. I feel like that’s a huge difference. Like others have said no 401(k) match and maternity leave is 2 months. As a company that strives to be the the best they should really look at these and get up to industry standards for the Bay Area at least.

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SoFi Response
4y
Thank you for being on this journey with us, and for taking the time to leave a review of your SoFi experience. We're helping to transform an industry that hasn't changed in decades, and we're insanely grateful for our passionate, hard working employees (like you!) who are helping us achieve our mission while creating a best-place-to-work caliber company. We acknowledge this journey creates a fast-paced working environment that isn't for everyone, but we feel we need to constantly learn, iterate, and innovate to set SoFi up for long-term success. We're so happy to hear your experience has been overall positive, and we hear you about our benefits offerings. The health and wellbeing of our employees is our top priority, so we've shared your feedback with our Benefits team, and encourage you to do so as well, as we regularly evaluate our offerings to remain competitive in the market and make sure we give our employees the support they need. If you have any other feedback to share, we welcome it!! You can reach out to your manager, PBP, our People team directly, or email us at glassdoor@sofi.org. Thank you for the review, and for being a part of our SoFamily.
3.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Open to New Ideas, Once you understand the process you'll understand it a little more. The office is nice and Management is good.

Cons

The process isn't well thought out along with a few other things. They offer Internal Growth but it's more so catered to a certain demographic. Marketing initiates promos without prior warning. It's not all bad, it can be stressful at times.

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SoFi Response
4y
We are very grateful for employees like you who take the time to share their experience working here. In true SoFi fashion, we are always looking for ways to learn, iterate, and innovate so we can achieve our company priority #1 of creating a culture where people love to work. We're happy to hear you enjoy the benefits, our creative spirit, and that your interactions with management have been positive. Thank you for the feedback around process and growth opportunities. This year, our recruiting team is focused on solidifying an internal mobility program to help employees find their next dream job at SoFi. Lastly, we understand that the fast pace of the company (and the industry!) may cause stressful situations. We encourage you to share your thoughts with your manager - they are here to support you!! Additionally, we have some incredible resources via the Benefits Mall in Workday that help support the overall wellbeing of our employees. Check them out, if you haven't already. Thank you again for the review, and for being on this journey with us! If you'd like to continue the conversation, we welcome an email at glassdoor@sofi.org. Happy New Year! Wishing you a wonderful 2022.
Viewing 607 - 609 of 1,151 Reviews

Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.