SoFi reviews

4.3

80% would recommend to a friend

(1,151 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of interesting problems to solve. Management actively listened to engineering and let us lead the industry on technology. It was great working closely with visionary leadership Mike Cagney (CEO), June Ou (CTO), and Matt Conroy (VP of Technology). Following the unfortunate leadership upset in 2017, I also learned a lot from the growth-centered leadership of Anthony Noto (CTO) and Tony Donohoe (CTO).

Cons

The biggest downside while I was there was the siloed and sometimes adversarial disconnect between the Marketing/Product group and Engineering.

avatar
SoFi Response
4y
While you're no longer an employee, you'll always be a part of the SoFi family, and we greatly appreciate your thoughtful review. We're so happy to hear your experience was positive overall. Being at the forefront of helping to transform an industry that hasn't changed in decades creates a really dynamic work environment, and tons of problems to run after. This creates a myriad of opportunities for our employees to make a huge impact on the company's future. Our most recent employee survey identified cross-functional communication as one of our greatest areas of opportunity, and we are committed to improving this across teams, such as adding team spotlights in All-Hands meetings and proactive email updates. Thanks again for your feedback, and we wish you the best of luck! Happy Holidays and take care.
5.0
Nov 19, 2021

Best Place to woek!

Recommend
CEO approval
Business Outlook

Pros

SoFi lives the core values and creates financial independence.

Cons

Engineering Resources but aware the teams are always looking to help.

avatar
SoFi Response
4y
Thank you for being a part of the SoFamily, we're thrilled to hear you've enjoyed your time with us over the past 4+ years. Our values define our culture - they are at the center of how we think about serving our members, building our company, and how we work together. We're glad you agree! Thank you for the feedback around resources. As our CEO recently mentioned in an All-Hands meeting, we encourage you to voice this to your manager, who can help make sure we have the right resources in place so we can scale our organization and continue to deliver for our members. If you have any other feedback, or would like to continue the conversation, we encourage you to reach out to us at glassdoor@sofi.org or email our Talent team. Happy Holidays!
2.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

SoFi had some really good low level managers. It was obvious they were in a TON of unnecessary meetings, and frazzled by their mangers, but they often shielded us from this.

Cons

Assaf Ronen is running this company straight into the ground. He often throws valuable team members under the bus publicly, and doesn't understand or appreciate the work being done. He's got a track record of this at his previous employers, and I'm confused why upper leadership hasn't corrected this. Your stock options won't be worth the paper they're printed on due to constant cash injections from Saudi's, etc. They'll spend millions on a football stadium and then lay off key staff thinking that their responsibilities can just be absorbed by those left behind. And if all that isn't bad enough, you have HR making key technical decisions.

avatar
SoFi Response
4y
We see feedback as a gift that will only help us improve the employee experience, so thank you for taking the time to share such a candid review of your time at SoFi. Your comments are not indicative of the culture we are trying to create. Your feedback around leadership, transparency, and our values are very disappointing to hear as we continue to make investments to improve these areas. For example, our Value of the Month programming helps connect our daily work to each value and helps us bring them to life at work (and at home!). Plus, our weekly All-Hands meetings are a chance for our employees to ask tough questions of our leaders in an open forum. We're on a mission to building a best-place-to-work caliber company, and that starts with our leadership. Our Engineering, Product and Design organization is building the future of the fintech industry, pushing boundaries to architect and design next-level products for our members. We're proud of the work the team is doing, and we continue to focus on rolling out learning and development programs so our managers have the training and resources to empower their teams to do their best work. We sincerely thank you for the 4+ years you dedicated to working at SoFi, and wish you all the best in your next career move. Take care.
Viewing 622 - 624 of 1,151 Reviews

Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.