SoFi reviews

4.3

81% would recommend to a friend

(1,151 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Student Loan Contribution, Lunch Card, PTO, and Health Insurance

Cons

No real ability to manage teams, hierarchy, little diversity in management, flexibility little to know for MSRs, meetings galore, and burnout culture.

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SoFi Response
4y
Thank you for the 4+ years you have dedicated to working at SoFi. While we're so happy you have enjoyed some of the benefits we offer our employees, we're disheartened to hear your comments around management, flexibility, and burnout. Our Learning & Development team is currently overhauling our manager trainings, and we have set an ambitious goal to increase URG representation in management from 37.5% to 50% by 2023. While we have made great strides in this area, we know there is still work to be done and we have a comprehensive strategy in place to help us meet and exceed this goal. We believe the rate at which SoFi is growing is helping set us up for long-term success, and in turn is creating myriad opportunities for our employees to learn and grow. That being said, we acknowledge that this rapid growth comes with what feels like constant change and we are conscious of the affect that has on our employees and managers. If you haven't done so already, we highly encourage you to visit the Benefits Mall (via Workday) and explore some of the support resources we have for employees around mental health and burnout. The continued WFH environment and ongoing COVID-19 pandemic is causing a lot of stress for many working professionals, and your health is of the utmost importance! If you would like to share additional feedback, you can reach out to me directly, or email us at glassdoor@sofi.org. Thank you again for your thoughtful review.
5.0
Nov 3, 2021

LOVING THE GROWTH!!

Recommend
CEO approval
Business Outlook

Pros

Loving the culture and the will to win! We are all in this together! You really feel the passion from our executives. I see how the senior staff do their best to accommodate the employees, however we must keep customers on the top of our list!

Cons

No cons! We are a company in high growth mode - be open minded, follow our values and do your best!

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SoFi Response
4y
Wow, thank you for the glowing review! We're so grateful to have such passionate employees like you working hard so we can realize our mission of helping our members achieve financial independence. We truly feel the opportunities at SoFi are endless - our employees are learning, growing, and helping to transform an industry that hasn't changed in decades. Thanks for being a part of it. If you have any additional feedback to share, we always welcome it! You can share it with your manager, PBP, our talent team, or by emailing us at glassdoor@sofi.org.
1.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and free snacks

Cons

Terrible management, extreme favoritism issues, HR does nothing

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SoFi Response
4y
First off, thank you for the 3+ years you dedicated to working at SoFi. Candid and constructive feedback like yours will only help us improve the employee experience, so thank you for taking the time to leave a review. We are so sad to hear your time at SoFi didn't meet your expectations. We are currently overhauling our manager training so people leaders have the resources, tools, and training to inspire their teams to do their best work in a fair, equitable, and supportive environment. If you are open to it, we would love the opportunity to continue the conversation so we can address your concerns directly. You can email us at glassdoor@sofi.org. We wish you the best of luck in your next career. Take care!
Viewing 628 - 630 of 1,151 Reviews

Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.