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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      83% would recommend to a friend

      (1,135 total reviews)
      avatar

      Anthony Noto

      94% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 26, 2017

      RMC

      Rmc
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool building, nice location, great coworkers and innovative company.

      Cons

      I don't know where to start. If you work here, you can kiss any life away from work goodbye. We are constantly harassed to work OT. Literally every day. Even on days off I get texts and calls throughout the day asking to come in and work more. And if you can't work OT you get a guilt trip. There are literally NO holidays. I haven't had a holiday off since I started. The burn out factor is higher then any place I've ever been. On top of it the goals are nearly impossible to reach. No one is hitting all the goals. Most people work to have some kind of life. This place expects the job to be your life.

      1.0
      Jan 22, 2017

      Micro Management

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice building Good location Catered food Free benefits, some anyway

      Cons

      Micro management doesn't begin to describe it. Managers do nothing but walk up and down rows babysitting and watching you work. No room to breathe. Its worse than any other customer service job I've ever had. The other reviews make it sound like a modern and fun job, work hard and play hard. It is nothing like that. If it was before something changed. It is a sweatshop at its finest. They always talk about free benefits but they don't contribute to 401K. They don't pay benefits more than any other company. The schedule is horrible too. Changes every 3 months and always pressured to work overtime. No way you can go to school while working here. A company that is in the education business should allow their employees to go to school too. I don't know where the other reviews got their info. This place is nothing like that. I'm still here but looking to leave.

      2.0
      May 27, 2020

      Sneaky Layoffs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Attempts at changing company culture - Attempts to be clear and transparent in leadership communications to teams

      Cons

      Sofi has a very ad hoc performance review system. No one knows how calibration happens and it seems as though it is based on whether or not you belong to a "clique" or a group within the company. Sofi is a company where the "brotastic culture" still exists (despite leadership claims of having turned the culture around). Obviously, Senior leadership doesn't embody and demonstrate values that they want the company employee base to adopt and exhibit Leadership made multiple claims about Sofi strong financial position and went so far as saying that they do not anticipate layoffs. However, employees were laid off and what was even more unfortunate that those employees were nixed by citing poor performance. Sofi instantly fell from grace when they laid off multiple folks (recent hires) by citing performance reasons for layoffs in times of COVID.

      avatar
      SoFi Response
      6y
      Thank you for taking the time to provide your feedback with us. Our recent decision to part ways with employees was not one we made lightly. It was primarily a result of the need to remain agile in the face of unprecedented volatility (regardless of our current financial position), as well as our commitment to continue rewarding top-performing employees. Regardless, we understand and empathize with how difficult it can be to say goodbye to colleagues. We value every SoFi employee — current and former — and made sure we were able to support those leaving the company with their transition. Additionally, we hope you've noticed the great strides we've made with our quarterly performance check-in process, as well as our formal annual process for promotions and merit-based raises. If you have additional questions or feedback about any of these programs, we encourage you to reach out to your manager, PBP or email glassdoor@sofi.org so we can address them directly.
      Viewing 7 - 9 of 1,135 Reviews
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      Glassdoor has 1,234 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.